Business Analyst
Resume:
ILYA OZERETS
***** ******* ****, ******* *****, CA 92691
Home: 949-***-**** - Cell: 949-***-**** - ********@*****.***
PROFESSIONAL SUMMARY
High-energy Business Analyst who responds to shifting business needs and priorities in a systematic and
effective way. Excels at implementing operational assessments and conducting functional requirements analysis
for businesses.
SKILLS
Consolidations
Workflow analysis Predictive modeling
Revenue and profit maximization Strategic partnerships
Process improvement Business development
Strategic planning Effective negotiator
Complex problem solving Process improvement
Competitive analysis Results-oriented
WORK HISTORY
Business Partner
02/2011 to
Business Maximum – Moscow, Russia
03/2013
Coordinated with systems partners to finalize designs and confirm requirements.
Designed strategic plan for component development practices to support future projects.
Consistently met deadlines and requirements for all production work orders.
Managed creative projects from concept to completion while managing outside vendors.
Aligned office departments and increased inter-department communication and data sharing.
Recommended architectural improvements, design solutions and integration solutions.
Designed and implemented new server standards for core business services.
Planned and executed events and marketing programs, producing five times target number of qualified leads.
Developed and executed marketing programs and general business solutions resulting in increased company
exposure, customer traffic, and sales.
Worked closely with all product development departments to create and maintain marketing materials for sales
presentations and client meetings.
Credited for playing key role in generating over $2 million per year in revenues.
Developed analysis models to ensure employee benefit plans rollout date deliverables were met.
Led sales forecasting, market trend evaluation and segment strategies.
Presented innovative digital media marketing presentations to executive decision makers.
Researched clients' business issues and goals to offer appropriate solutions.
Designed the financial model for the new business units.
Mapped current processes and offered recommendations for improvement.
Documented business processes and analyzed procedures to see that they would meet changing business needs.
Recommended operational improvements based on tracking and analysis.
Analyzed industry trends, and compiled market research data to inform planning and strategy.
Project Manager
09/2010 to
VS Software Technologies – Moscow, Russia
02/2012
Translated business goals, feature concepts and customer needs into prioritized product requirements and use
cases.
Collaborated with the sales, marketing and support teams to launch products on time and within budget.
Partnered with the marketing team to translate product features into customer value propositions to be used in
consumer messaging.
Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer
advisory board sessions.
Led bi-weekly Scrum planning meetings to develop team strategies and define project goals.
Led communication with stakeholders regarding product goals and progress made.
Translated technical specifications into detailed product requirements.
Analyzed market trends and the competitive landscape to understand opportunities and potential value.
Developed 100+ executive presentations and reports to facilitate project evaluation and process improvement.
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Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Built relationships with customers and the community to establish long-term business growth.
Business Analyst
12/2009 to
Tender Plus – Moscow, Russia
08/2010
Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.
Identified process inefficiencies through gap analysis.
Mapped process activities to desired outcomes to rectify operational inefficiencies.
Recommended operational improvements based on tracking and analysis.
Performed competitor bench marking analysis and identified savings opportunities and potential product
enhancements.
Conducted interviews with key business users to collect information on business processes and user
requirements.
Researched and resolved issues regarding the integrity of data flow into databases.
Documented business processes and analyzed procedures to see that they would meet changing business needs.
Mapped current processes and offered recommendations for improvement.
Sales Specialist
07/2009 to
Garant Stolitsa – Moscow, Russia
11/2009
Developed and maintained long-term relationships with small business entities.
Negotiated prices, terms of sale and service agreements.
Created sales contacts with on- and off-premise accounts.
Organized joint sales calls with current customers and outside vendors.
Built client relationships by acting as the liaison between the customer service and sales teams.
Created proposals for new and repeat customer business transactions.
Contacted regular and prospective customers to explain product features and solicit orders.
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Sales Manager
11/2008 to
White Wind DIGITAL – Moscow, Russia
07/2009
Greeted customers in a timely fashion, while quickly determining their needs.
Answered customer questions about product availability and shipment times.
Placed special merchandise orders for customers.
Coordinated between billing department and customers to resolve problems.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security
practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
EDUCATION
Bachelor of Computer Science
2013
Russian New University - Moscow, Russia
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