Customer Service Administrative Assistant

Svetlana Orlova

***** ********* **, ******* **, *2829. 407-***-****

Email: **************@*****.***

Objective: to obtain employment in the Administration and Office Management,

Accounting, Secretary, Customer Service, Human Resources, Translations.

Highlights

Energetic, passionate approach to Administration and Management, Translations, Customers.

Enthusiastic: Establish strong relationship with staff, clients, management and businesses.

Over 10 years experience in Office in multi-line phone communication, computer, Translation.

Strong organization, motivation, management and communication skills, bilingual relations.

Strong Optimistic and Enthusiastic approach in Administration field and business relations.

Over 10 years Experience in Administration including Counseling, Coordination, in Russian,

Ukrainian, Jewish, Spanish, Indian and American cultures, and Translation.

Translations -Fluently speaking three languages (Russian, Ukrainian and English)

Certified Ministry License- STRONG CHRISTIAN VALUES.

OFFICE MANAGMENT CERTIFIED.

Professional Experience

Law Office of Daniel Kidd – Administrative Legal Assistance- Quick Books, Excel, MC

Word, faxing, filing, phone and email correspondences, schedule meetings 2011-2013

Specialist I – AAA Central Pen - Customer Service, Counseling Customers. 2008- 2010

Alaska Homecare - Answering phone, filing, faxing, typing, organizing, translation. 2009

Keystone Wood Specialties – Administration, Answering phones, advertising, faxing, typing, filing,

schedule meetings and arranged events. 2005

Light stone Enterprise -Administration an Translations, MC Word, faxing, filing, phone. 2000

Sears Mall -Office Management – Oversees the Office Department, payroll, payments, Microsoft Word,

inventory, clients and sales and inspections, 2005-2006

Administrative Assistant at VFCC College Coffee Shop - inventory, registering clients, credit

payments, phone communications and training, schedule meetings and conferences 2000-2007

Interpreter- Russian, Ukrainian, English languages – churches, conventions, weddings, meetings,

lessons, legal documents, various materials and scripts. 2005-2013

Administration Internship at New Life Assembly of God. MC Word, Scanning, Email and phone

correspondences, schedule for meetings and conventions. 2006-2008

Education

Undergraduates ELD -Valley Forge Christian College, Phoenixville, PA 194601.

Bachelor of World Mission, Education, Languages Valley Forge Christian College,

Phoenixville PA 194601.

Associate in Jewish Messianic Bible Ministry - Languages. Odessa, Ukraine.

OFFICE MANAGEMENT CERTIFIED. - Office Team, Knoxville, TN

Certification

High School MJBI VFCC - Certified Minister

Moldova, Chishinau Odessa, Ukraine Phoenixville, PA 19460

Computer Skills

Proficient in use of MS Word, Excel, Access, Power Point, Quick Books.

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