Customer Service Administrative Assistant

Ashley Roch

**** ****** **, *******, ** *****

Phone #: 832-***-****

Email Address: *************@*****.***

Objective To obtain a secretarial/receptionist position where I can

use my computer and clerical skills and to be an asset for

the company I work for.

Professional Microsoft Office Filing/Editing Customer Service

Skills Microsoft Windows Typing (55+ wpm) Skills'

Office Procedures Massive Mailing

Excel Telephone Skills Prepare Files for

Powerpoint Citrix Closing

Quickbooks Funding

Answer Phones

Education Office Technology Program / Secretarial Specialty

Waller High School, Waller, Texas, Completion Date: 06/07

Employment Developed ability to work in a fast-paced atmosphere

Skills Maintained excellent customer relations and developed

customer rapport

Accurately calculated and made daily deposits of up to

$20,000

Ability to follow instructions well and make decisions

with no supervision

Maintained all record-keeping procedures without error

Effectively developed telephone communication skills and

consistently met quotas

Work very closely with customers

Employment History

Burnett Staffing for United Protective 12/2012 -

Services, Administrative Asst 2/2013

(Temporary Position)

Answer phones, greet visitors/applicants,

process/enter new hires in system,

schedule/receive drug test, run background

checks, schedule/present orientation

training, order uniforms, filing, organized

files, ordered lunch, ordered uniforms, and

assisted co-workers with other task as

needed.

Escrow Assistant, Commonwealth Title of 12/2011 -

Houston 5/2012

Customer service, answer phones, filing,

funding, prepare files for closing and for

audit, handle incoming and outgoing mail,

various office duties as required 5/2010 -

Bank Teller, Chase Bank, Tomball, TX 12/2011

Customer service, answer phones, handle cash,

processed change orders, issued cashier 2/2008 -

checks and money orders 2/2009

Bank Teller, Woodforest Bank, Magnolia, TX

Customer service, answer phones, filling of

ATM machines, handle cash, processed change

orders, issued cashier checks and money

orders

Customer Service Representative, Academy, 10/2007 -

Tomball, Texas 1/2008

Customer service, answer phones, cashier,

stock merchandise

Administrative Assistant, Cheryl Liere 8/2006 -

Insurance, Waller, Texas 5/2007

Answering phones, filing, receiving/shipping

of mail, greet clients, assist insurance

agents

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