Luis C. Rodriguez Abreu
***** ******** ***** **., ***. #4202
Humble, Texas 77396
Email: ****.************@*****.***
EXPERIENCED OFFICE MANAGER, BOOKKEEPER AND COMPTROLLER
Extensive experience in office management, bookkeeping, customer assistance in a multicultural environment and fully Bi-lingual (English and Spanish).
SELECTED ACHIEVEMENTS HIGHLIGHTS
• Proven track record in managing large amounts of documents and customers within given time frames
• Outstanding bookkeeping, office management and client care
• Excellent handling difficult office and/or client situations
• Consistently dealt directly with customer situations
• Flexible adaptation to customers’ language and culture
• Meticulous recordkeeping
• Multitasking
BUSINESS EXPERIENCE
Mirta Rodriguez Law Offices
San Juan, Puerto Rico
Bookkeeping February 2010 – September 2013
Office Management
• Systematically implementing and follow-up to companies and individuals regarding monthly billing and payment
• Meticulous record keeping of the entire clients’ account information
• Interfaced on the clients’ behalf to assure the maximum amount of money was paid for the attorney’s services
• Proven track record in providing courteous yet assertive service to clients
• Consistently high appreciation by clients
• Proposed and secured new handling of billing and a more efficient manner of handling new client intake
St. Judas Tadeo Security Agency
Security Guard
Guaynabo, Puerto Rico
Security Guard January 2009 – November 2009
Gated Neighborhood Security Officer
• Provide security to the neighborhood; People and/or property.
• In charge of the security and use of common areas such as pools, tennis courts, basketball courts, etc.
• Respond to assist property owners efficiently
• Manage the incoming and outgoing traffic at the gate
• Manage the security office room answering phone calls, keeping inventory, etc.
• Mostly in charge of driving around the neighborhood on watch
Dr. Luis M. Rodriguez Mora, MD Offices
Cardiologist
Arecibo, Puerto Rico
Bookkeeping August 2006 – December 2008
Office Management
• Proven track record in managing large amounts of documents within given timeframes
• Excellent handling of documents including patients’ records and insurance documentation
• Proposed and secured new methods for bookkeeping and office management
• Outstanding relations with medical insurance companies
• Meticulous record keeping and handling of entire patients’ entire account information
Barceloneta Quality Concrete and Products, Inc.
Barceloneta, Puerto Rico
Bookkeeping September 2002- May 2006
Office Management
Comptroller
• Incoming call handling
• Assisted sales team
• Daily cash draw was always reconciled to $00.00 variances due to attention to detail and record keeping
• Proposed and installed new filing system
• Responsible of payroll
• Assisted supervising projects on the field
• Responsible of paying bills
• Responsible of billing clients’ accounts
• In charge of service logistics management
EDUCATION and LANGUAGES
Five years in Biology from Inter-American University of Puerto Rico 1997-2002
Bilingual in English and Spanish
Familiar with MS Word, Excel, Power Point, Outlook