Customer Service Sales

rebecca dickens

*** ********* ***** *** ***** Sackville, NS B4C 2M2 902-***-**** ************@*******.***

education

• 2013 Holland College, Prince Edward Island– Marketing and Advertising Management Program

• 2012 - 2013 PEIREA (PRINCE Edward Island Real Estate Association) – licensed real estate Agent

• 2008 – 2012 NSAR (Nova Scotia Association of Realtors) - licensed real estate agent

• 2005 – 2006 Success College, Lower Sackville - Interior Decorating Diploma – graduated with high honors

• 2003 – 2004 Mount St. Vincent university - 1 st year bachelor of arts studies

• 2001 – 2004 Art Instruction School of Minneapolis (2-year art program) with a certificate of fundamentals of art

(principles of drawing) - graduated with honors

NOTABLE ACHIEVEMENTS

- Successfully owned and operated a premium retail store selling designer inspired handbags, jewelry, and fashion

accessories between 2010 and 2012

- 2009 received “Rookie Of The Year” award for the number of units sold as well as the 2009 “Rising Star” award at the

Atlantic Canada Awards for Prudential Real Estate

- December 2007 received sales award for highest sales volume and customer service rating at The Brick, Halifax, NS

- 2003 received award “Best Decorated Store in the Maritimes” as Head Beauty advisor, Lawtons Drugs Store.

WORK EXPERIENCE

2013 to 2014 Blue Ocean Realty Charlottetown, PE

Real estate agent/stager

2010 to 2012 Becca’s Boutique Lower Sackville, NS

owner

• The owner of a woman’s themed retail business selling designer inspired handbags, jewelry, and fashion

accessories following trends from around the world

• Consistently researched new products to best suit current target market and implemented marketing strategies

to generate new business focusing on social media strategies and web design.

• Maintained constant connection with clientele using customer databases including Microsoft Excel.

• Designed and maintained company’s website and implemented creative illustrations and banners using

Photoshop and Adobe Illustrator.

• Managed product inventory, tracked sales volumes, and implemented innovative sales strategies to achieve

goals.

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2010 to 2011 Keller Williams Realty

real estate agent AND HOME STAGER

• Provided clients with In-home staging consultations including a detailed report of specifics that should be

addressed before listing to achieve maximum home value.

• Offered and executed staging services for local Realtors and privately listing home owners this service to

maximize potential net profit.

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2008 to 2010 Prudential Plus Realty

real estate agent and certified interior decorator

• Received the 2009 Rookie Of The Year award for the # of units sold AND the 2009 Rising Star award at the

Atlantic Canada Awards

• Consulted with Buyers and/or Sellers, promoted my services and compared market evaluations

• Constructed Listing contracts and Purchase & Sale Agreements plus strategically negotiated offers

• Conducted viewings, property inspections, and resolved any possible issues with the properties

• Prepared and executed solid advertising and marketing strategies

• Suggest ways for clients to gain the maximum net value in the desired time frame

2007 to 2008 Gallery 1 Furniture

furniture sales associate and certified interior decorator

• Provided In-Home Decor consultations, accommodating a niche for furniture stores, in return maximizing

sales volume in the store

• Specialized in color and material selections, floor plans, paint and surface selection

• Merchandised prominent areas of the store showcasing current trends

2006 to 2007 The Brick

furniture sales associate

• Received the December 2007 Sales award for highest sales volume combined with customer service rating

• Expanded customer base by providing excellent customer service

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2002-2004 Lawton’s Drug Store

HEAD BEAUTY ADVISOR AND GIFTWARE MANAGER

• Ordered and monitored Brands inventory analyzing sales patterns and customer trends.

• Motivated my team to achieve and exceed sales goals and customer service standards

• Merchandised giftware strategically to increase sales volumes.

• Responsible for merchandising front store window to increase sales traffic and sales volumes.

Additional computer Skills:

• Microsoft Power Point, Adobe Illustrator & Photoshop, Microsoft Word

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REFERENCES

References are available upon request.

Contact this candidate