CAROLINE J. PATRICK
**** ******* ***** ***********, ** 20782
301-***-**** (Home) **.********@*****.***
SUMMARY OF QUALIFICATION:
Over 15 years of experienced in the United State Navy as Case Manager, Histology
Technician, Drugs/Alcohol Awareness Facilitator and highly qualified in customer
relations.
During a shortage of staff, produced a high volume of tissue processed which single-
handedly ensured a 24 hour turnaround time.
Superior performance on delivery/execution of Medical Board process, with this
motivated skill it lead to being hand selected to handle difficult cases.
Effective in managing routine and difficult task and troubleshooting decision making.
PROFESSIONAL HISTORY:
Nursing Assistant/Observation Technician
Doctor Community Hospital, Maryland 2013-
Present
Under the direction of a Registered Nurse, provide continuous, direct one-to-one
patient observation to maintain a safe and therapeutic environment.
Responsible for daily procedure of electrocardiogram and phlebotomy.
House Manager 2011-
2013
The Arc of Prince Georges County, Maryland
Responsible for carrying out the day-to-day functions in the house.
Securing the well-being and safety of the residents, supervising Residential Support
Assistants, Awake Overnight Assistants, and staff providing temporary coverage as
needed.
Responsibilities also include keeping up with maintenance and repairs of the house,
the vehicle, appliances and equipment.
Responsible for keeping track of residents financial expense
Certified Nursing Assistant 2010-
2011
The Arc of Prince Georges County, Maryland
Caroline Patrick 2
A Certified Nursing Assistant is responsible for coordinating a number of different
resident activities.
Solving social and interpersonal problems, coordinating educational and recreational
events, assigning and managing living arrangements, planning programs for both
groups and individuals, ordering needed supplies or provisions, and maintaining the
records of the facility.
Case Manager 2006-
2009
National Naval Medical Center- Bethesda, Maryland
Processed all medical board reports, made appropriate inquiries and took follow-
•
up action.
Counseled members by providing explanation of rights and benefits as provided
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by law.
Researched and gather additional information requested from upper level
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management staff in regard to the processing of a medical board report.
Gather Line of Duty/ inpatient medical records, health record, previous medical
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board reports, competency board reports, and copies of specialist medical
consultations.
Coded the diagnoses listed in the medical board report, using ICD-9-CM codes.
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Collaborated with medical officers in determining proper recommendations and
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dispositions to be included in the patient’s medical board reports.
Coordinated the scheduling of necessary patient appointments for further medical
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evaluation.
Compiled reports as required, ensuring that a copy of the completed medical
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board report for each member is maintained on file
Work together with newly assigned staff members (military personnel) in the
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Division by answering work questions and handling complaints.
Histology Technician 2003-
2006
National Naval Medical Center- Bethesda, Maryland
Embed tissue specimens into paraffin wax blocks or infiltrated tissue specimens with
wax.
Freeze tissue specimens, mounted specimens on glass slide, stained specimens with
dyes or other chemical to make cell details visible under microscopes.
Examined slides under microscopes to ensure tissue preparation meets laboratory
requirements.
Operated computerized laboratory equipment to dehydrate and decalcify tissues.
Produces a high volume of quality of work single-handed.
Ensured a 24 hour turnaround time for pathologist to review.
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Caroline Patrick 2
Changed the solutions in the processors.
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Cut sections of body tissues for microscopic examination using microtomes.
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Accessioned specimens for processing and assisted pathologist in grossing tissues.
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Drug and Alcohol Facilitator 2002-2003
National Naval Medical Center
Counsel clients and patients, individually and in group sessions to assist in
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overcoming dependencies, adjusting to life, and making changes.
Completed and maintained accurate records and reports regarding the patient’s
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histories and progress, services provided, and other required information.
Interviewed clients, reviewed records, and conferred with other professionals to
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evaluate the individuals’ mental and physical condition, and to determine their
suitability for participation in a specific program.
Attended training sessions to increase knowledge and skills.
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Facilitated classes for alcohol/drug awareness and provided education awareness
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to the command.
Medical Board Processor 1999-2002
National Naval Medical Center – Bethesda
• Supervised, counseled, evaluated, if necessary reprimanded 5 Medical Board
personnel.
• Protected the security of medical records to ensure that confidentiality is
maintained.
• Troubleshooting complaints, processed military medical board
• Effective in managing medical board cases for additional information
• Organized departmental archives, which improved time management
EDUCATION
Bowie State University 2002-2006
Bachelors of Science
Armed Focus Institute of Pathology School 1994-1995