Administrative Assistant Manager

GRAZIELLA (Grace) MORA

403-***-**** (Cell) *********@**********.***

403-***-**** **********@*****.***

Highlights of qualifications

. Over 10 years of office administration experience and acting as

Executive Assistant

. Exceptional business communication and interpersonal skills

. Office Administration (Secretarial) Diploma and Translation training

. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook),

Simply Accounting, SAP, Visio, Shorthand/Dictaphone, 65 wpm,

Sharepoint

. Fluent in English and Spanish

PROFESSIONAL EXPERIENCE

SENIOR EXECUTIVE ASSISTANT

Progress Energy Canada, Calgary, AB Contract Dec 2013 to Feb 2014

. Administrative support to the President and CEO.

. Managed the calendar for the President & CEO, setting priorities,

scheduling appointments/meetings, travel arrangements.

. Arranged complex travel and accommodations for Management from Calgary

to the fields, Malaysia and US; prepared letters of invitation.

. Reconciled MC statements and prepared expense reports on a monthly

basis.

. Prepared and distributed meeting agendas; organized conference calls

as required.

Various temporary assignments from July 2013 to date:

Crew Energy, DCM Mechanical, Interpipeland Fund, Alberta Environment,

Lockheed Martin, Apex Distribution, RoyOp Development Corp., Executive

Flight Centre, Univar Canada

DISTRICT ADMINISTRATIVE ASSISTANT November 2011/May 2013

The Home Depot of Canada, Calgary, AB

. Administrative support to the District Managers of Calgary, Edmonton,

Southern Alberta, Saskatchewan and the District Human Resources

Managers.

. Managed the District Manager's calendar in Outlook; coordinated

conferences, meetings, Store Walks, District Walks, Spring Readiness

Walks and agendas; prepared PowerPoint presentations.

. Compiled daily sales and trend reports and hours variance in the

SharePoint site.

. Generated weekly SAP reports, labour reports, and Customer

Satisfaction reports.

. Updated org charts in Visio on a weekly basis.

. Pulled out a monthly detailed Profit & Loss Report and Payroll Totals.

. Assisted the District Human Resources Manager in coordinating

interviews and organizing career fairs.

. Arranged travel arrangements and prepared detailed itineraries.

. Processed expense reports in a timely manner.

Various temporary assignments in Calgary, AB August 2011 to November 2011

ADMINISTRATIVE ASSISTANT February/March 2011

BC Provincial Government (temporary floater assignment)

OFFICE MANAGER/EXECUTIVE ASSISTANT 2007 - 2010

First Majestic Silver Corp., Vancouver, BC

(A leading silver mining company)

. Executive support to the CEO, CFO and Corporate Secretary.

. Responsible for Ceridian Payroll and HR functions, offer letters,

recruiting, benefit administrator.

. Coordinated events and business general meetings in Mexico.

. Prepared the template for the Policy and Procedures Manual as well as

all HR forms.

. Maintained a record in Excel of all the office contracts and due

dates.

. Assisted the Corporate Secretary with the maintenance of corporate

records.

. Responsible for daily supervision of activities and all operations of

office services, including word processing, communications.

. Scheduled and co-ordinated all related projects and handled special

assignments from management.

. Advised management on new ideas and supplies in the field of office

products.

. Reconciled Master Card statements and prepared expense reports.

. Prepared travel itineraries and scheduling meetings.

. Supervised workload of the Receptionist/Administrative Assistant.

ADMINISTRATIVE ASSISTANT, Clinical Services 2006 - 2007

Forensic Psychiatric Services Commission, Port Coquitlam, BC, (temporary)

(Provided support to the Director, Clinical Services.)

. Maintained the Director's calendar for clinical and administrative

appointments on a daily basis.

. Scheduled and co-ordinated meetings, including rooms/locations, video-

conferencing and teleconferencing equipment.

. Minute-taking; transcription of minutes, drafted agendas; compiled all

relevant materials for the meetings; typed various correspondence from

Dictaphone.

. Assisted in budget updates and prepared expense reports for the

Director.

. Ensured invoices and documents submitted were coded before forwarding

for Director's approval.

. Distributed mail and maintained the filing of documents on a daily

basis.

. Arranged travel and accommodations for the Director as required.

Administrative Assistant (Temp assignments - 8 months) 2006

EXECUTIVE ASSISTANT 2002 - 2005

BHP Billiton World Exploration, Vancouver, BC

(Provided support to the five global executives and CEO as well as to the

Nickel, Base Metals, HSEC and Operations team.)

. Reduced travel costs of approx $60,000 worth of travel per month

through Internet sourcing by 20%.

. Updated the Health, Safety and Environment intranet website ensuring

access to all information.

. Prepared PowerPoint presentations for meetings and conferences on a

weekly basis.

. Arranged travel and co-ordinated itineraries on a daily basis.

. Ensured an Emergency Response Plan was in place for the executives who

travelled to remote areas.

. Advised the Emergency Control Centre when Senior Managers or

Geologists were to be working in remote areas.

. Co-ordinated meetings and training courses.

. Prepared and maintained Outlook travel calendars for worldwide view.

. Translated documents to Spanish-English and serve as liaison with the

Latin American offices.

. Weekly minute taking of the Health & Safety meetings.

. Prepared expense accounts, timesheets and reconciled monthly Master

Card statement. Consistently met the set deadlines.

. Filed documents in the Digital Central Filing on a daily basis

accurately and efficiently.

. Created travel forms which were used worldwide, saving employees time.

. Designed and implemented a system to maintain office supplies ensuring

that there was never a shortage of stock.

EDUCATION AND PROFESSIONAL DEVELOPMENT

. Office Administration (Secretarial) Diploma

. "Translation and Interpretation in the Business World", University of

Guadalajara

. Assertive Training for Executives, French Language Courses, Non-

Physical Crisis Intervention Training, The Indispensable Assistant,

General Accounting, Occupational First Aid Level 1, Fire Warden

Training, Time Management

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