Customer Service Medical Billing

Montreial Burns

*** ***** ***, ** ****** TN *****

Cell :615-***-**** Work :615-***-****

*********@*****.***

Objective: Human Services position in which will allow me to practically

use and enjoy the knowledge and skills I have obtained through previous

positions. That will allow me to learn and improve new and existing skills.

Experience: Specialist with experience supporting coworkers in a busy

corporate corrections health insurance office. Expertise includes verifying

insurance coverage, records reviews and eligibility maintenance. I am

skilled at medical billing, coding, and determining eligibility. I have

great people skills, and dedicated work ethic. I pay strong attention to

detail, and extensive knowledge of medical terminology.

HIGHLIGHTS OF QUALIFICATIONS:

. 6 years of customer service experience. I have excellent communication

skills, as well as the ability to listen to customer concerns, and help

them effectively.

. Always maintain a positive attitude while demonstrating dedication,

focus, and commitment to achieving daily goals, as well as long term goals.

. Familiar with documents, filing, scanning, mailing, invoices etc in a

corporate environment.

Familiar with medical insurance claims; paying those, looking up

information, providing claim status etc. I can resolving complaints and

billing issues as well.

I am Familiar with determining patient eligibility and benefits.

SKILLS CATEGORIES:

*Maintains strict confidentially *Knowledge of HMOS, Medicare, and Medical

*ICD-9 Coding *Medical Billing Software *Strong Work Ethic *Deadline Driven

*Exercise Good Judgment *Very Familiar with Scanning, Filing,

Microsoft/Excel

*Team Player with Positive Attitude *Technical Expertise

. The ability to multitask; work on more than one thing at a time.

. Efficiency, assisting customers in a timely manner.

EMPLOYMENT HISTORY:

Cashier, 06/2009 - 07/2010, Wendy's, Muskegon, MI

Jewelry Sales Associate, 07/2011 - 02/2012, Walmart Murfreesboro, TN

Data Entry, 03/2012-08/2012, Cinram LaVergne TN

Customer service/Data Entry, 08/2012-11/2012,Saks Fifth Ave LaVergne TN

Eligibility Specialist11/2012-Current, Corizon Brentwood, TN

EDUCATION:

General Associates

Lansing Community College, MI

Diploma - Michigan Merit Scholar

Muskegon High School, MI

HONORS AND ACTIVITIES: I have been in many clubs and organizations such as

Student Leadership Council, National Honor Society, Spanish Club, and the

Upward Bound Trio College Program. I have also volunteered at many places

such as the Muskegon Salvation Army, Red Cross, Michigan Food Banks, and

many more places.

Contact this candidate