Manager Customer Service

Carlos A. Ramos

**** *. **** ******

Lantana, FL. 33462

******@*****.***

561-***-****

EDUCATION

Licensed Community Association Manager, LCAM

Degree in Tourism and Airlines, Benedict School of Commerence

A+ Certification, P.C. Professor- Computer Repair Technician

Proficient in Word, Excel, Power Point, Outlook, Tops Management Software

Crisis Prevention and Intervention Program

High School Diploma from Lake Worth High

Bilingual: English and Spanish

EMPLOYMENT

2012- Present Capital Realty Advisors, Property Manager @ Harbor Village

Property Manager overseeing community operations at Harbor Village @ Old

Port Cove of North Palm Beach. The community consists of 12 residential

buildings with 94 total units and 2 pool cabana buildings. The community has a

total of 58 boat slips, a community pool, 17 acres of common grounds, 27

irrigation clocks and 147 irrigation zones. In charge of overseeing all of the major

projects that has gone on in the community as the asphalting of the community,

seawall replacement/repair, concrete sidewalk replacement, and elevator

modification and renovations. Managing of the community includes managing a

$1 million+ budget, preparing for Board Meetings by making and posting

agendas, taking minutes during meetings, receiving mail, receiving bills, coding

all bills for accounts payable, generating work orders for maintenance, and a

complete property inspection monthly and generating reports that are furnished to

Board of Directors and Capital Realty Advisors.

2008- Capital Realty Advisors, Assistant Property Manager @ Villagewalk

Assisting property manager in overseeing community operations at Villagewalk,

of Wellington, a community consisting of 954 single home homes, 468 acres of

common grounds, Town Center, 2 community pools, 6 clay tennis courts, 5

commercial businesses. The daily operations of grounds crew, vendors, sub

contractors, and on site security operations.

2005-2008 Pharmacy Warehouse Manager, Health 1st Infusion

Managing and supervising warehouse operations including ordering, distribution

and especially keeping close track of inventory of pharmaceuticals drugs and

supplies. Prepare and maintain monthly and quarterly reports and scheduling of 10

employees.

2002-2007 Part Time Mental Health Tech, St. Mary’s Hospital and Columbia

Hospital

Meet the needs of each and every patient whose care is my primary purpose and

mission. Uphold ethical standards at all times. Apply quality management and

leadership principles to foster continued health care practices.

2000-2002 Computer Technician/Sales/Customer Service Rep., Gateway

Computers.

Specialized in all aspects of computer repair including: problem solving,

networking, implementing new modern technologies, customer service, and

interfacing with sales.

Reference: Furnished upon request.

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