Project Manager Quality Control
Resume:
JOHNNY MORENO
SAN ANTONIO, TX 78221-2809
210-***-**** or 882-7506
**************@*****.***
Summary of Qualifications
Extensive educational and military training skills experience in logistics operations,
quality assurance, team leadership development, and warehousing, receiving,
transportation, procurement and inventory management. Encourage a high level of
employee morale, team work and customer satisfaction. Possess good interpersonal
skills in ensuring relationships with employees and customers are positive and an
effective communicator. Understand and support achievement of improvement goals in
the areas of customer, associate and company satisfaction. Extensive supervisory and
management experience skills in building/facilities maintenance custodial services. A
Military Veteran, Bilingual (English and Spanish)
Work History
October 10, 2013- Present GCA Services Group – San Antonio College
San Antonio, Texas
Account Manager
Identity, monitor assess and analyze cost controls
Gather and Submit HR and budget information
Schedule shifts/ service workers/ floor crews
Employee hiring, training, and services
Maintain inventory control, stock levels, reorder levels and correct inventory
discrepancies.
•Confer with staff to resolve performance and personnel problems, and to discuss
company policies.
June 3,2012- Aug 01, 2013 Training Rehabilitation Development Institute - San Antonio, TX
Project Manager/Custodial Supervisor
•Plan and prepare employee work schedules for 15 employees.
•Coordinate activities with other departments to ensure that services are provided in an
efficient and timely manner.
•Inspect work performed to ensure that it meets specifications and established
standards.
•Ordered and purchased all cleaning supplies and equipment. Maintain security of all
tools, equipment and supplies
•Confer with staff to resolve performance and personnel problems, and to discuss
company policies.
•Establish and implement operational standards and procedures for the departments
supervised.
•Maintain required records of work hours, budgets, payrolls, and other information.
•Inspect and evaluate the physical condition of facilities to determine the type of work
required.
•Maintain inventory control, stock levels, reorder levels and correct inventory
discrepancies.
June 28, 2010 – June 2, 2012 Superior Maintenance Company - Elizabethtown, Kentucky
Site Manager
Managed, directed, and implemented Operations' strategies and objectives in the areas
to ensure the achievement of division's custodial services contract goals. Specifically,
involving all operating functions focusing on customer’s service, cost of services, payroll
budget control, inventory control, requisitioning, procurement, work scheduling and
assignments, ISO 4000 training, human resources training, quality and gross margin and
staffing. Supervised over 45 employees
Oct 16, 2009 - Jun 28, 2010 Relief Enterprise Inc - Fort Sam Houston, Texas
Project Manager
Responsible for managing and overseeing the day to day operation of an Ability One
Program/ Custodial federal service contract for over 200 buildings. Managed and
supervised a 60 person custodial/facility maintenance crew, necessary for successful
fulfillment of federal contracts involving all operating functions focusing on customer’s
service, cost of services, payroll budget control, inventory control, requisitioning,
procurement, work scheduling and assignments.
April 2, 2007 - Oct 16, 2009 Relief Enterprise Inc. - Fort Sam Houston, Texas
Quality Control Manager
Managed the Quality Control Program and assure that all contract requirements are
fulfilled and maintained according to the terms of a federal contract. Responsible to
develop and maintain a training program to sustain minimal defect ratings. Promoted
early detection and correction of deficiencies through pre-inspections and daily
surveillance. Created problems/failures graph charts using data from daily inspections.
Performed custodial/floor technician safety training. Conducted new employee
orientation briefings. Utilized a Database System for Quality Control information data.
Sep 21, 1998 - Apr 01, 2007 City of San Antonio - San Antonio, Texas
Building Maintenance Crew Leader
Directed workers in maintenance and cleaning of public restrooms, hallways, offices,
benches, windows and outside areas. Observed ongoing work to ascertain if work is
being performed according to instructions and will be completed on time. Determined
work priority, crew and equipment requirements, and assigns workers tasks, such as
waxing, stripping, shampooing, and vacuuming. Trained workers in tasks, such using
equipment and HAZMAT.
Education
Community College of the Air Force - Maxwell AFB, Alabama
Education Level: Associates Degree
Major: Logistics
Graduated: Yes
Palo Alto College - San Antonio, Texas
Education Level: 2 years college, technical or vocational school
Major: Logistics Management
Graduated: No
Sidney Lanier High School - San Antonio, Texas
Education Level: High School Diploma
Training
Palo Alto College
Transportation Management
course of study certificate
Status: Completed
Palo Alto College
Warehouse Management
course of study certificate
Status: Completed
U.S. Air Force
USAF SENIOR NCO ACADEMY
Conducts an advanced professional military education program for selected senior
noncommissioned officers to better prepare them for their leadership responsibilities by
expanding managerial capabilities.
Status: Completed
U.S. Air Force
Inventory Management Supervisor Course
Supervision of operations using manual or automated systems to provide item and
monetary accounting, inventory and stock control, budget preparation, funds control,
requirements computation, allowances determination,& researching & identifying
supplies.
Status: Completed
U.S. Air Force
Inventory Management Specialist Course
Accomplishes item and monetary accounting and inventory stock control, financial
planning, funds control, requirements computation, determination of allowances, and
research and identification of supplies and equipment
Status: Completed
U.S. Air Force
Air Force Stock Fund Management Course
Develop and manage the Stock Fund Operating Program for the General
Support and Material Support Divisions of the Air Force Stock Fund. Distribute and
manage the GSD working Capital Fund after receipt of the approval funding document
Professional References:
1. Ed Wesley, NISH Quality Specialist, 682-***-****
2. Terry Boehnke, Vice-President Matera Paper Co., 210-***-****
3. Diana Rodriguez, San Antonio Lighthouse Employment Specialist, 210-***-****
Contact this candidate