Lynn Miller-Penegor
Westlake, OH 44145
Cell 248-***-****
*********@*****.***
EXECUTIVE ASSISTANT
A performance-driven Executive Assistant professional with progressive
experience in performing a variety of administrative and staff support
duties, which require a range of knowledge and skills of organizational
procedures and policies. Excellent interpersonal and communication skills
with a commitment to accuracy, quality and meeting deadlines. Proven
ability to establish and maintain productive relationships with internal
and external contacts at all professional levels. Reliable, conscientious,
ethical, discrete, flexible, self-directed, results-oriented and thrives in
a team spirit.
SKILLS
Outlook Database Project Management Administration
Management
MS Word Collaboration Meeting & Event Communication
Planning
MS Excel Follow-through Travel Arrangements Organization
MS PowerPoint Task File/Record Reporting
Prioritization Organization
PROFESSIONAL EXPERIENCE
Carnegie Management and Development Corporation, Westlake, OH
2013-Present
EXECUTIVE ASSISTANT TO PRESIDENT/CEO
. Administrative support of all daily activities for President/CEO
including but not limited to appointments, meetings, conference calls,
& events (personal, professional, & political) while ensuring
confidentiality.
. Instrumental in creation/production of proposals for government
agencies (FBI/VA/GSA) as well as medical facilities.
. Maintain Corporate files; assist the CAO with varied support (letters;
faxes; overnight mailings; etc.); and back up for Receptionist
Strongsville United Methodist Church, Strongsville, OH
2011 - 2013
CHURCH SECRETARY
. Maintain Membership Database for 1,200 members (Shelby Systems);
supervise office volunteers
. Accumulate information, prepare & produce report for church conference
and the annual report
. Opening of all mail & distribution of same to appropriate staff. Order
all office supplies, altar flowers, & printing needs
. Support the Treasurer & Finance Committee including handling cash &
checks; sending memorial acknowledgement letters; accounts payable, &
accounts receivable
. Maintain online church calendar. Coordination of volunteers for
various office projects as needed. Receptionist duties including
phones, greeting guest, giving tours of the building & accepting
deliveries. Printing of bulletins; certificates for new members,
baptisms & confirmation class; newsletter (bulk mail)
Office Team, Cleveland, OH
2010 - 2011
Ernst & Young LLC - Executive Assistant/Enterprise Support Services
. Support for one partner and three directors
. International & domestic travel & meeting arrangements & conference
calls for partner/directors & their staff
. Conference room & office scheduling (hoteling) through EY's IAS
Scheduler database. Used IBM Lotus Notes & Sametime software. Assisted
in preparation & attended the "First Purely Fun EA Teaming Event FY11"
. Completed EY Harassment testing with a 100% score
The Professional Group, Southfield, MI
2009-2010
EXECUTIVE ASSISTANT TO PRESIDENT/CEO
. Administrative support of all daily activities for President/CEO
including but not limited to appointments, meetings, conference calls,
events, & travel itineraries (personal, professional, & political)
while ensuring confidentiality.
. Oversaw 100+ company cell phones; travel arrangements for all company
employees; uniforms for all employees; back up for payroll dept., &
maintained corporate files. Created new uniform policy/procedure.
. Ordering of office & kitchen supplies, supply orders for sites,
maintain purchase order log, coordinate IT services, & handle requests
for insurance certificates & claims.
NAI Farbman (Farbman Group), Southfield, MI
1999-2009
EXECUTIVE ASSISTANT TO COO
. Assisted the COO with administrative support of all daily activities,
while ensuring confidentiality, accuracy and professionalism.
Scheduled COO's business activities including appointments, meetings,
conference calls, events, and travel itineraries. Screen, prioritize,
manage and control COO's correspondence, phone calls, visitors, verbal
internal and external communications; assured timely staff response;
determined which requests should be referred to other staff members.
Resolved routine and complex inquiries received in COO's office as
appropriate
. Acted as a liaison between COO, the Executive Team, and other internal
staff and external clients, maintaining effective and professional
relationships with all. Monitored and distributed monthly financial
reports to outside property owners
. Planned client and team (internal and external) events and meetings
. Personnel duties for three departments including tracking of all
vacation/sick days for three departments, as well as sorting &
distribution of payroll for on site & off site staff
Michigan League for Nursing (MLN), Livonia, MI
1995-1998
OFFICE MANAGER/ADMINISTRATIVE ASSISTANT
. Worked with the Executive Committee in the recruitment, selection,
orientation, & supervision of volunteers and paid staff
. Maintained personnel and payroll records; assured the maintenance of
current membership records & timely processing of membership renewals
for MLN, contractual client services, and current Councils and
Committee rosters
. Responsible for the MLN Annual Membership Meeting, Awards Banquet and
Installation of Officers including budgeting, planning, marketing,
registration, maintenance of accurate data and evaluation of offering.
The same responsibilities for all programming projects and services
of the MLN
. Provided staff support for MLN meetings, programs, and contractual
client services. Attended all Board of Director meetings
. Oversaw contract with MI Department of Consumer & Industry Services
for Nurse Aide Training Program Review
. Supported the Treasurer to assure accurate maintenance of the
financial records including data entry for the financial reports.
Accounts payable, accounts receivable and all banking
. Processed requisitions, ordered office supplies, and solicited bids
for services; maintained schedule of office activities
. Coordinated the creation of, and maintained the MLN Web Site; answered
email received; produced the publication Nursing Focus (quarterly
newsletter), other MLN publications and development of in-house
flyers, membership materials, and career materials
. Completed a wide range of word processing/typing tasks including, but
not limited to, press releases, financial reports, & correspondence;
responsible for the operation & maintenance of standard office
equipment; the scheduling, budgeting, planning, marketing,
registration, maintenance of accurate data, & evaluation of NCLEX
review program. Oversaw Student Scholarship Award program & prepared
documentation for continuing education credit from the National League
for Nursing and/or other authorized provider
Servall Appliance Parts Company (Detroit) [purchased] Partsamerica
Appliance Parts Company (Cleveland) 1991-1995
OFFICE/PAYROLL/PURCHASING
. Payroll for approximately 110 employees (Michigan and Ohio),
Purchasing & Customer Service
. Assisted Office Manager in numerous reports for Management Team
. Accounts payable, accounts receivable, and banking
Manpower & Norrell Temporary Services, Ohio and West Virginia
1990-1991
. NCR - Data Entry (Order Acceptance Department); Guernsey Memorial
Hospital - Transcription (Medical Records Department); Manville -
Quality Assurance Secretary; Colgate - Testing Lab; United Bank - Data
Entry
Noble County Child Support Enforcement Agency (C.S.E.A.) previously Noble
County Bureau of Support, Caldwell, OH 1987-1990
INVESTIGATOR II - C.S.E.A.
. Screened and selected child support computer system and guideline
software
. Speaker on newly created agency - Noble Cty. BPW; Noble Cty. Advisory
Council; Noble Cty. Coordinated Council
. Board Member - Ohio Support Enforcement Association
. Same responsibilities as previous position (Director of Bureau) only
under new Federal Regulations
DIRECTOR - BUREAU OF SUPPORT
. Investigated child support cases, kept accurate account for each case
. Located absent parents, established & modified child support amounts.
Established paternity, attended court hearings
. Received and issued child support payments, purchasing, and general
office
F & L Enterprises, Caldwell, OH
1985-1991
PARTNER
. Purchasing, Customer Service, Inventory, Sales, General Office duties
. Composed resumes, designed forms & book covers, restaurant menus, etc.
PROFESSIONAL MEMBERSHIPS
IAAP (International Association of Administrative Professionals) ~
PAUMCS (Professional Association of United Methodist Church Secretaries)
EDUCATION
Schoolcraft College, Livonia, MI
ADP (Automatic Data Processing, Inc.)
Working towards Office Administration Associate Degree
Trained in payroll processing
Professional Secretaries International ~ Business Law & Behavioral Science
in Business