Customer Service Sales
Resume:
David George
Raleigh, NC 27615
Professional Summary
Experienced and professional customer service professional and salesman
with 15+ years experience in route sales and outside sales with proven
track record of securing new clients and servicing existing clients to
maintain business. Ability to speak with different levels of management
professionally with education and training in sales, customer service and
business marketing.
Professional Work History
Ecolab Pest Elimination Raleigh, NC
1/2004 - 05/2009
Sales and Service Representative
. Contact new and existing customers to discuss their needs, and to
explain how these needs could be met by specific products and
services.
. Answer customers' questions about products, prices, availability,
product uses, and credit terms.
. Quote prices, credit terms and other bid specifications.
. Emphasize product features based on analyses of customers' needs, and
on technical knowledge of product capabilities and limitations.
. Negotiate prices and terms of sales and service agreements.
. Maintain customer records, using automated systems.
. Identify prospective customers by using business directories,
following leads from existing clients, participating in organizations
and clubs, and attending trade shows and conferences.
. Prepare sales contracts for orders obtained, and submit orders for
processing.
. Select the correct products or assist customers in making product
selections, based on customers' needs, product specifications, and
applicable regulations. Collaborate with colleagues to exchange
information such as selling strategies and marketing information.
Nestle Ice Cream Co. Charlotte, NC
04/2000 - 01/2004
Route Sales Representative
. Deliver merchandise, and collect payment.
. Write and record orders for merchandise, or enter orders into
computers.
. Explain products or services and prices, and demonstrate use of
products.
. Contact customers to persuade them to purchase merchandise or
services.
. Answer questions about product features and benefits.
. Circulate among potential customers or travel by foot, truck,
automobile to deliver or sell merchandise or services.
. Develop prospect lists.
. Distribute product samples or literature that details products or
services.
. Order or purchase supplies.
IBC Wonder Bread Durham, NC 12/1998 -
04/2000
Route Sales Representative
. Deliver merchandise, and collect payment.
. Write and record orders for merchandise, or enter orders into
computers.
. Explain products or services and prices, and demonstrate use of
products.
. Contact customers to persuade them to purchase merchandise or
services.
. Answer questions about product features and benefits.
. Circulate among potential customers or travel by foot, truck,
automobile to deliver or sell merchandise or services.
. Develop prospect lists.
. Distribute product samples or literature that details products or
services.
. Order or purchase supplies.
Additional Work Experience
Perimeter Ford Atlanta, GA, Rental Agent 2
years
Crown Pontiac, Raleigh, NC, Detail Manager 3 years
Education / Training
Northern Arizona University Flagstaff, AZ
1990
Business and Marketing
Wake Technical Community College Raleigh, NC
MS Office, Works, Excel and Windows
Dale Carnegie Institute Rancho Cucamonga, CA
Effective Listening and Speaking Skills and Sales Training
References Available Upon Request
Contact this candidate