Project Manager / PMO / Customer Relations

Isabella Vacca Arleri, PMP

Corso Trieste ** . ***24 Moncalieri, Turin, Italy

39-320-******* . ***.******@*****.***

SENIOR PROJECT MANAGER

Highly confident, organised, results-driven, and proactive PMP certified

senior project management professional, with proven project management

experience and demonstrated ability to manage large, complex programs in a

multi-national environment. Over 15 years of hands-on experience

successfully orchestrating cradle-to-grave project management initiatives

for leading global companies, focusing on the overall success of the

customers' business solutions. Strong track record effectively leading

diverse project phases including sales, pricing and proposals,

negotiations, establishing project structure, program governance,

compliance and internal audit. Adept at strategy development and monitoring

and analysing performance variance indicators. Possess polished

communication skills and is able to develop strong relationships with

clients, co-workers and managers all levels of the organization. With

polite firmness can motivate, lead and influence specialised teams to

outperform project expectations. Utilise strong e-collaboration skills to

telecommute across time zones with optimum levels of effectiveness.

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Core Competencies:

PMO leadership, Project Management . Agile and Lean Methodologies . Client

Relationships . Team Leadership & Mentoring . Budgeting & Forecasting .

Financial & Management Reporting . Performance Reporting . KPI Analysis,

Data Analysis . Issue Resolution . Records Management . Process Enhancement

. Cost Reduction . Accounting Processes & auditing

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PROFESSIONAL EXPERIENCE

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Wipro Technologies - Energy SECTOR, Turin-Milan-Rome, Italy . 2009-Present

Acquired SAIC's Energy Practice in 2011.

Project Manager and Customer Relations Manager

Head the programme management office with oversight for program execution

and financial management for a set of complex multinational business

process and system integration projects where Wipro is tasked with the

development, execution and deployment of integrated solutions for

management of various Energy customers worldwide. Interface with the

customer on a daily basis on all project developments from technical

progress reviews to general contract administration and documentation

quality assurance. Responsible for Pre-sales activities as well as

Contracts and Financial management. Supervise 4 senior personnel and manage

all aspects of cost/schedule tracking against baseline, budgeting, variance

analysis, performance reporting and project scheduling activities and KPI

analysis. Develop annual budgets, provide forecasts of financial data, and

support executive management in negotiations with customers. Oversee new

scope proposals and pricing and ensure optimum invoicing management and

audit as well as contracts compliance.

. Realized cost savings of 250K+ per year by implementation of efficient

internal invoicing and contracts management workflows, KPIs, rates

negotiations, cost tracking and QA processes.

. Played key role on the sales and proposal team that led to securing a

multi-million Euro contract with a leading Italian energy corporation

that will provide Wipro with a platform to launch Digital Oilfield

technology to all major oil companies globally.

. Delivered savings of E1M through expert analysis of currency exchange

risk and the implementation of a risk mitigation policy.

. Achieved additional saving of E500K by authoring and introducing a

revised travel policy.

. Leveraged Italian language skills and cultural familiarity to build a

highly favourable relationship with client that streamlined the process

and led to securing additional work.

Science Applications International Corporation (SAIC), Various Locations .

1998-2011

Delivers quality scientific and technical products and services with 2010

revenue of $11B.

PMO / Project Management Team Lead, Aberdeen, UK . 2006-2009

Oversaw 4 cost analysts in the UK and the US and directed the development,

implementation, and maintenance of global accounting and project control

processes and tools for the European, North American and Middle East

regions. Developed financial reports for monthly corporate and customer

reviews, prepared pricing models and profit scenarios for new work

proposals, and assisted with preparations for internal and external Audits.

Established and maintained cost baselines and Work Breakdown structures,

maintained Basis of Estimates, and developed Estimates at Completion.

Conducted projection analyses of cash flow and profitability and held

oversight for accounts receivable reconciliation and purchase requisitions.

. Managed all aspects of program execution and financial management and

performed role of key liaison for sensitive discussions with Italian

customers.

. Provided proactive back-office assistance to the programme team and

helped ensure the efficient operation of the programme despite time zone

differences due to staff being located in Scotland, Texas, Alaska,

Canada, Trinidad and the Middle East.

. Improved the programme gross margin by 15-20% and helped increase

revenue by several millions of dollars through implementation of highly

effective cost/schedule performance improvement strategies.

. Spearheaded design of an automation system tool for financial data

gathering, analysis and reporting utilising Hyperion as a tool and

collecting data from SAP and other corporate data warehouse systems.

. Won the SAIC 2008 Program Execution Excellence Award.

Senior Cost Control Manager, Athens, Greece, 2003-2005

Provided cost management oversight for a $300M firm fixed price contract

commissioned by the Greek Ministry of Defence, involving the build of a

sophisticated C4I Security System for the 2004 summer Olympic Games

including integration of over 30 systems. Kept a strong focus on

developing, implementing, and maintaining automated project controls

processes and tools. Developed financial data forecasts, established and

maintained cost baselines, developed and maintained Work Breakdown

Structures, maintained Basis of Estimates, and developed Estimates at

Completion. Oversaw time card administration and control, purchase

requisitions, and goods receipts functions in SAP. Worked closely with

project managers, contract personnel, and senior technical personnel.

Conducted projection analyses of cash flow and profitability and prepared

financial charts for monthly corporate reviews.

. Overcame lack of automation of financial data and enabled processing of

vast quantities of data through development of new tools in Excel and

Hyperion.

. Received the Athens C4I Team Work Award in 2004.

Project Control Analyst, San Diego, California, 2001-2003

Held oversight for cost and schedule control of over 20 time & material,

fixed price level of effort, and firm fixed price contracts for the US

Department of Defence Healthcare Systems. Led all aspects of development

and maintenance of Estimates at Completion and tracked project costs and

commitments, schedule performance, and performance against the baseline.

Authored and provided verbal reports on cost and schedule variances.

Participated in proposal planning and review, including scheduling support

focused on auditing Basis of Estimate and pricing.

. Managed numerous and diverse contracts and consistently met extremely

tight reporting and auditing deadlines while maintaining accuracy of

reporting.

. Played key role in development of Work Breakdown structures and budgets

that resulted in establishing a cost/schedule baseline.

Science Applications International Corporation (SAIC), continued:

Corporate Programme Management Division Controller, San Diego, California,

1999-2001

Oversaw financial administration for the division covering detailed cost

reporting and development of charts and graphs, creation of business

operating plans, year-end financial operations, asset management, and

processing of equipment leases. Assisted the corporate project control

director on various projects and coordinated quarterly Project Controllers

Forum.

. Prevented loss of profit and revenue by implementing enhanced process of

data gathering and analysis for hundreds of fixed price contracts across

the corporation.

. Managed financial data collection, audit and analysis process for the

Corporate Fixed Price Program Audit Committee.

Executive Assistant/Facility Manager, Engineering & Research Business Unit,

1998-2000

Provided proactive assistance to the operations manager across all phases

of operations. Developed weekly and monthly financial and marketing reports

and charts and devised and managed cost tracking spread sheets and

invoicing systems for commercial customers. Liaised with employees and

building management to resolve facilities problems.

. Managed administrative personnel, interfaced with employment agencies,

and interviewed front office candidates.

. Coordinated professional and ethics training for 200 employees.

Previous career experience includes Training Support Specialist for SAIC

Corporate Professional Development, San Diego, California.

EDUCATION

Bachelor of Science Degree in Business Administration and Accounting

University of Phoenix, San Diego, California, (graduated 2001)

Italian Literature and Medieval History (3 years of coursework completed)

Universita' degli Studi di Torino, Facolta' di Lettere Moderne, Italy (1988-

1990)

Maturit Classica

Liceo Vittorio Alfieri, Torino, Italy (graduated 1987)

TRAINING

PMP Certification / SoX Regulations / Contracts Administration / Program

Management Techniques / Estimating, Tracking & Reporting / Division

Controller Training / Risk Management

Project Scheduling / Earned Value Methodologies / Cost Proposal Development

Advanced Excel / Access / SAP / Hyperion Power User Course

LANGUAGES

Mother Tongue Fluency in English and Italian

COMPUTER SKILLS

Microsoft Office suite, Hyperion, SAP, Microsoft Project, Project Scheduler

CITIZENSHIP

Italian / USA

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