Sr Officer

RESUME

SUNDARAJAN .J

No **/**, shanmugarayan street,

Old washermenpet,

Chennai 21 Email id: **********.**********@*****.***

Tamil nadu, India Mobile: 900-***-****

OBJECTIVE:

To be associated with a progressive company that gives scope to update my knowledge and

skill in a accordance with latest trends and part of a team that dynamically works towards of the

organization and gain satisfaction thereof.

STRENGTH

• Self motivated. Positive and goal-oriented

• Ability to achieve targets and handle multiple functions and activates in high –pressure

Environments with tight deadlines

• A learner for life

EDUCATIONAL QUALIFICATION:

• Master of business administration : ( finance) 06/2007/-12-2010

Completed with an aggregate of 55% Pondicherry University at Chennai

• Bachelor of mathematics :( general ) 05/2000-05/2003

Completed at Gurunanak College at Chennai with an aggregate of 69%

• Higher secondary : 1998-2000

Completed at Vallal S.I Alagappa chettiar Hr.Sec.School Chennai, with an aggregate 73%

ACCOUNTABILITIES

• Ensure the report are motivated to produce the good quality product

• Motivate line associates to work in teams to solve their problems

• Achieve the goals and objective of the organization within the stipulated time

• Develop individual for taking up the higher responsibility.

• Provide assistance in the preparation of the daily MIS and Report

CURRENT EXPERIENCE: (Feb2006 to till Date)

Currently working in ADFC Pvt Ltd (Atlas documentary facilitators company private ltd)

Which is a hdfc bank engaged in processing and issuance of HDFC bank credit cards,

As a Sr .Officer since Feb 2006 To Till date.

JOB SUMMARY:

As a team member involved in

1. Proficiency in vision+(as/400)

2. Proficiency in lotus notes

3. Proficiency in excel

4. Maintain MIS report

5. In charge of handling all customer queries and exception handling.

6. Ensuring the reliability of the customer through database

7. Responsible for ensuring that all regulatory and other laid down procedures are complied

with at all times

8. Allocation of application, processing and forwarding

9. Maintained the hygiene factor of organization

ACHIEVEMENTS:

• Implemented best practices for Team motivation

• Helped increasing in productivity and accuracy levels.

• Got the best performer for the period of May 2007 to July 2007

• Got the best performer for the period of Aug 2013 to Oct 2013

JOB RESPONSIBILITIES:

• Signature verification for all the bank customers

• Up gradation of existing card of customer to next level card, basis possible level checks

• Regular feedbacks given to team members in quality and accuracy.

• Building good relationships with team members and motivating them to perform better.

• Training given to new joinees about the activity and criticality of the process.

• Adherence to TAT in all process carried out in the team.

• Providing daily MIS and Reports to Management.

• To consolidate and analyze Mileage credit MIS.

• To report key trends to credit Manager.

• To provide training and feedback to Vendors.

Organization: Godrej Global solutions Ltd (July 2005 to July 2006)

Position Held: Associate processing (Data)

Job responsibilities

• Preparation of MIS.

• Quality checking.

Organization: Outsource Offshore P Ltd (Sep 2004 to June 2005)

Position Held: Document Specialist

Job Responsibilities

• Preparation of MIS.

• Quality checking.

HOBBIES:

Surfing the Net, Playing cricket,reading books and spending time with kids and old people.

PERSONAL DETAILS:

Father’s Name : MR.JAYASHANKAR

: 05th October 1982

Date of birth

Gender : Male

Religion : Hindu

Marital status : Married

Languages know : English/Tamil

DECLARATION:

I hereby declare that all above said details are true given an opportunity I will abide to the

rules and regulation of your concern.

STATION: Chennai

DATE:

(SUNDARRAJAN.J)

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