Customer Service Sales

Uneza Desai

E-mail : ***********@*****.*** Website: https://www.resume.com/unezadesai/uneza-

desais-resume

Phone : 916-***-**** Address : Mumbai

Maharashtra

India

Summary

I am working as Sales Manager in TasksEveryday and handle clients from all over the globe. I like to work in a

professional manner. I am consistently recognized for sales growth. I have enthusiastic sales professional growth around

3 years of experience in Admin and Sales experience. I am higher level certified with impeccable research, time

management, and problem solving skills, strong organizational, technical and analytical skills. While working for

TasksEveryday I developed and implemented many ideas which resulted in growth of over amount and gave a great

success.

Objectives

I would like to continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION &

ADMINISTRATIVE skills to benefit mutual growth and success. I seek to work in an environment that will challenge me

further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that

will provide me the ability to apply my sales and work experience to a growing industry. Look forward to working with a

company that promotes quality products and services; and provides me with the opportunity to meet and exceed

assigned sales goals.

Work experience

TasksEveryday July 2011 February 2012

Senior client relationship executive

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Handled and distributed all

incoming and outgoing mail. Below you will find more in detail about my work

I nternet Research

Collecting contact information

c ollecting articles

any other specific information gathering exercise

Customer service

S ales and order management

S earching and Applying for Jobs

P roduct research, Manufacturer research etc

Market Research

B asic Bookkeeping / Accounting / QuickBooks

Data entry for invoice generation

B asic Graphic Design, page layouts

P osting on internet based forums, Craigslist, etc

S etting up Auto responders

P owerPoint presentations

Word Document preparation

E xcel Spreadsheet work

Returning emails/Calls

U ne z a De s ai 1

Transcribing audio messages, Voicemails,

Managing Calendar, Booking travel

A ny data entry work,

I nput leads or data into your CRM etc

General Admin tasks / Personal Tasks

A nd any more admin type tasks you need help with

TasksEveryday February 2012 Present

Sales Manager - Business Development

I assist clients in explaining the different types of Virtual Assistant the company has available and pricing. By Exploring

and asking questions to find out which one of the VA's would be best suited for the tasks they need help with and help

establish the time commitment needed. To the final step in helping getting their account setup for the client and

assisting in anyway possible when needed.

Education

Secondry School Certificate May 2006

Christ Jyoti Convent high School

Secondary level passed with A grade in the year 2006.

Higher School Certificate June 2008

DBJ College

Graduated with honors in 2008 after completing a 2 year program in field of Science.

Qualifications

IATA

October 2008

Indian International Trade Center

Mumbai, Maharashtra, India

Professional Skills

Data Entry: Expert

CRM: Expert

Market Research: Advanced

Customer Service: Expert

Handing Front Desk: Expert

Team Leadership: Advanced

Sales: Expert

Interests

Yoga, reading, writing and Badminton

References

Une z a De s ai 2

References available upon request.

Une z a De s ai 3

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