Customer Interactions, customer care & ensuring customer satisfaction
Resume:
CURRICULUM-VITAE
Akhlaqur Rahman
M.Pharm
K 108-A, 2nd Floor, Shaheen Bagh,
Jamia Nagar, Okhla,
N Delhi -110025 (India)
E-mail:-**********@*****.***
Contact No # +91-856*******
Passport No: G8192125
Objective:-
A position in Hospital Pharmacy providing the opportunity to make a strong
contribution to organizational goals through continued development of
professional skills.
Career Vision:-
To work with an organization having creating and challenging environment
where I can flourish my technical as well as personal skills and prove
myself as a key player in increasing the name and fame of organization by
keeping myself dynamic
Post Applied For:-
Pharmacist
Working Experience :-( Total Exp.3.7 years)
Hospital Pharmacist: -Work with Apothecaries Foundation, Devil,New Delhi
from July, 2013 to till date.
-Worked with Apollo Hospital Enterprise Ltd. (Unit-Apollo Pharmacy),Sarita
Bihar,New Delhi from July, 2008 to June, 2011.
Responsibilities:-
> Customer Interactions, customer care & ensuring customer satisfaction
> Counseled public on prescription and non-prescription medications
> Dispensing and distribution of drugs and medicines to the customers
> Read and Understand doctor prescriptions
> Maintained stocks and dispensed medicines
> Managed order entry and prescription verification
> Provided clinical support to physicians and patients
> Providing drug information to patients or their attendees
> To ensure a well-managed and motivated unit operations team
> Conduct Drug Regiment Review on all patients.
> Interpreted information and recommended solutions.
> Responded to public health emergencies by vaccinating patients.
> Stock processing-receiving, checking, unpacking, putting away,
displaying
Area of Interest:-
. Dispensing of medications with clear instructions
. Customer Handling
. Patient counseling
Professional Qualification:-
. Master of Pharmacy (M.Pharm) from Singhania University, Pacheri Bari,
Rajasthan with 1st Division in 2013.
. Bachelor of Pharmacy (B.Pharm) from Hamdard University, New Delhi with
1st Division in 2008.
. Diploma in Pharmacy (D. Pharm) from Hamdard University, New Delhi with
1st Division in 2005.
Academic Qualification:-
V Intermediate from Bihar Intermediate Education Council (BIEC), Patna.
V High School from Bihar School Education Board (BSEB), Patna.
Computer Skills:-
Proficiency In: MS-Office (2003 & 2007), Internet surfing, Outlook Express
Operating Systems: Win98, win XP, Win2007.
Extra-Curricular Activities:-
> Registered Pharmacist under Delhi Pharmacy Council holding reg. No.
017052
> Member of "Registered Pharmacist Welfare Trust" New Delhi.
> An organizing committee member of Rx-2008, a national PHARMACY FEST
organized by Dept. Of Pharmacy, Jamia Hamdard (Hamdard University), New
Delhi-62
Hobbies:-
> Net surfing and Reading Urdu Magazine.
> Traveling,
Strength:-
> To under the responsibilities and do according to situation
> Dedication, willingness to work hard and have a strong Commitment
towards quality work.
> Strong knowledge of drug interaction
> Team builder and Leader
> Always open to learn new things.
> Able to dispense and manage all pharmaceutical formulation
Passport Detail:-
Passport No : G8192125
Place of issuance : Delhi
Date of issuance : 10/07/2008
Date of expire : 09/07/2018
File No : DLHZ09602508
Place of Birth : SIMRA GHAT, BIHAR
Personal Profile:-
Father's Name : Hasibur Rahman
Mother's Name : Umda Khatoon
D.O.B : 02 December 1981
Nationality : Indian
Religion : Islam
Sex : Male
Marital Status : Married
Languages Known : English, Hindi and Urdu.
Permanent Address:-
AT : Village- Simra Ghat, P.O- Sariswa Bazar
P/S : Majhaulia
Dist : West Champaran
Bihar- 845454
Declaration:-
I hereby declare that the above-mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the
above-mentioned particulars.
Place: - New Delhi
Akhlaqur Rahman
Date: - 31 / 03 /2014
(Signature of the applicant)
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