Addie Hartsoe Alexander
**** ****** **** ******, ** 29742 *******@*******.*** 803-***-****
Front Office Supervisor Rock Hill GYN/OB Rock Hill SC 09/2004-06/2012
Managed 15 employees, 12 in the Rock Hill office and 3 in the Fort Mill
office. Responsible for interviewing, hiring, training, monitoring
employees' job performance, and yearly reviews. Handled any and all
problems for my department. Put out weekly schedules making sure all
positions were covered in both offices. Monitored employees time on line
and checked/confirmed time at end of each week. Approved PTO request. Sent
a memo to staff every week after Management meeting to inform staff of any
changes or concerns. Checked Medicaid authorizations on line as well other
insurance companies. Obtained and entered authorizations into patient's
account in the computer. Handled some of the unpaid claims and could write
appeal letters when needed. Entered payments in patient's accounts and
closed batch of money at the end of the day. Ordered supplies and handled
maintenance on office equipment for my department. Many other duties.
Front Office Supervisor/ Surgery Coordinator Carolina Urology Center Rock
Hill SC 11/1989-09/2004
Started in 1989 in Medical Records, was later moved up to Check In/Check
Out. Two years later moved to Surgery/Procedure scheduling and then was
given the job of Supervising the Front office along with scheduling
surgery... Scheduled surgery for 7 physicians at 4 different hospitals.
Put out daily surgery schedule along with charts and film for all
physicians. Put out weekly schedule for employees. Responsible for
interviewing, hiring, training, monitoring and yearly reviews. Handled any
and all problems for my department. Many other duties.
Receptionist Rock Hill Pediatrics Rock Hill, SC (Part time job) 03/2003-
11/2008
** This was a second job I worked while working my other job. I worked one
night a week and every weekend.
Worked after hour clinic and was the only person in the front office.
Responsibilities: checking patients in and out, answering phones, taking
messages for physicians and nurses, and scheduling appointments. Called
hospital to send patients for admitting or testing and called insurance
companies for authorization. Pulled and filed charts. Printed schedules for
physicians and nurses. Prepared bank deposit at the end of each clinic.
Other duties assigned.
Computer Skills: Outlook, Excel, and Word
York Technical College, Rock Hill SC
Studied Business Management and Medical Terminology
York Comprehensive High School
Diploma
Jane Gorman Administrator Rock Hill GYN/OB Rock Hill, SC 803-***-****
Ext 108 *******@*******.***
Deanna Threatt Pediatrician Piedmont Medical Center Rock Hill, SC
Home: 803-***-**** Cell: 803-***-****
Debra Groves Co-Worker Rock Hill GYN/OB Rock Hill, SC 803-***-****
*******@*******.***