Manager Sales

Shawn Owen

*** ********** *** • Brentwood, NY ***17 • 631-***-****

*****.****@****.***

Summary:

Dedicated, results-oriented, decisive professional. Talents include building relationships, solving

problems, implementing change, training/communicating, improving business processes and writing

procedures and business requirements. The ability to work independently, communicate clearly, concisely

and effectively, both verbally and in writing.

Experience:

Craig Scott Capital, Uniondale, NY 2013 - Present

Relationship Manager

• Protect the bank from taking a loss by adhering to bank policies, procedures and controls to protect

customer, bank assets and information, and enforce compliance standards.

• Develop a rapport with key client partners to deepen the bank’s customer relationships and to position the

bank for additional sales.

• Maintain and increase client portfolios through utilization of proactive and disciplined research.

• Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new

prospects and cross-selling opportunities with current clients.

• Cultivate partnerships with specialist to obtain and provide qualified referrals.

Craig Scott Capital, Uniondale, NY 2012 - 2013

Account Executive

• Maintain contact with all clients to ensure high level of client satisfaction, resolves all customer concerns

and problems in a timely manner.

• Managed the day to day administration for a number of clients to solve account related issues.

• Built relationships with daily client contacts, decision-makers, and internal resources.

• Develop new marketing strategies.

• Sells consultatively and makes recommendations to prospects and clients of the various solutions the

company offers for their accounts.

• Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed

sales, and follow-up activities.

• Manage investment portfolios and provide investment advice.

• Maintaining professional and technical knowledge by attending educational workshops; reviewing

professional publications; establishing personal networks; participating in professional societies.

Urban Knowledge Bookstores, Deer Park, NY 2009 - 2012

District Operations Manager (Marketing and product functions)

• Work with President and operational leads to scout potential locations, develop strategy for target locations,

as well as complementary revenue streams (via advertising, partnerships, public relations).

• Developed go-to-market framework for initial launch and multi-phase rollout for target locations. Organized

and led direct marketing for grand opening events.

• Achieving financial objectives by preparing annual budget; scheduling expenditures; analyzing variances;

initiating corrective actions, for each respective location.

• Responsible for daily operations of seven locations, maintaining each location by recruiting, selecting,

orienting, and training employees and store managers throughout six states to ensure operations are running

efficiently and compliant.

Shawn Owen

211 Washington Ave • Brentwood, NY 11717 • 631-***-****

*****.****@****.***

• Ensuring merchandise availability by approving contracts; maintaining inventories with necessary cash and

inventory control, studying product trends. Managing staffing budgets in assigned locations.

• Conducts investigations and interviews for inventory, cash loss, and breach of company policies and

procedures. Proactively monitor controls to identify employee theft.

• Analyzed under-performing product line and developed new pricing and marketing strategies. Implemented

new strategies and standards that helped business line grow.

Developmental Disabilities Institute, Smithtown, NY 2001 - 2009

Assistant Residential Manager

• Ensuring that staff members supervised receives information, such as medical, psychological, and social

factors contributing to the individual's situation.

• Regularly inspected case records to evaluate the completeness and quality of treatment plans, medical

records, and progress notes.

• Completion of staff evaluations competencies and deficiencies by meeting with subordinates on an

individual basis to discuss their job performance's strengths and weaknesses, suggestions for improvement,

and follow-up as appropriate.

• Knowledge of Emergency Procedures and accurate implementation of procedures in handling crisis

situations as they arise.

• Assist with implementing and maintaining internal financial controls and procedures.

Education:

SUNY Suffolk Community College, Brentwood, NY - Associates of Science Degree in Accounting

Licenses and Certifications:

• Series 7 and Series 63 licensed

References available upon request

Contact this candidate