**** ***** *******, **** *****, VA *****
Phone: 281-***-**** • Email: SINGH_AMARDEEP@ YAHOO.COM
U.S. Citizen
AMARDEEP SINGH
PROFILE
Director with 18 years experience in managing various job functions for a Fortune 500 company, including
Product Development, Engineering, Training & Career Development, Technology Strategy, Knowledge
Management and Service Quality. Demonstrated ability to take on new challenges, develop strategic
plans followed by effective execution. Excellent communicator with true global experience (32 countries),
personnel management skills and drive for execution; Master’s in Mechanical Engineering plus MBA.
SKILLS
Strategic Planning & Execution Training & Career Development
Engineering & Personnel Management Product Development
Knowledge Management & Innovation Quality Management System
WORK EXPERIENCE
Smith International, Inc (Schlumberger) (1996 to Present)
Segment Quality Compliance Manager – DTR, Schlumberger (5/12 to Present)
Responsible for the Service and Product Quality functions for a $1.5 Billion revenue Business Segment. Set
the long term quality improvement strategy and KPOs (Key Performance Objectives). Manage the API and
ISO certifications for our 115 global locations by developing the QMS (Quality Management System) and
enforcing procedural discipline to bring consistency in operations worldwide. Developed culture of
reporting failures, followed by investigation, root cause analysis and remedial work plans.
Director – Knowledge Management Integration – Schlumberger (1/11 to 5/12)
Led the Knowledge Management (KM) integration effort for the legacy Smith (20,000 employees)
organization after the merger with Schlumberger. Implemented KM systems globally focused on the flow
of information through the organization, including communities of practice, bulletin boards, individual
profiles and internal wiki pages. Presented the best practices for at APQC annual conference in Houston.
Director – Technology Research – Smith Oilfield Segment (12/08 to 12/10)
Highlighted the need for increased Innovation across the company and created key strategic innovation
initiatives that made it more systemic and predictable. Recognized by the CEO for the success and also
published and presented paper on Innovation at ATCE, Italy in September, 2010.
Supply Chain Leadership for SmartSource Project
Simultaneously, asked to lead a Supply chain sourcing project initiated by top management. Directed the
cross-functional team of buyers, supply chain managers, manufacturing managers, engineers and
procurement experts on Carbide and Steel raw materials. Dramatically revised the operations model and
went through RFP and RFQ process with over 30 global suppliers, followed up with detailed negotiation
and contracts. Captured $3.2 Million in immediate savings.
Director – Technical Services – Smith Services (2/08 to 11/08)
Envisioned a global Technical Support Organization for the business segment and developed a strategy for
implementation. Created North American, Middle Eastern & African support organizations, recruiting and
placing over 35 engineers in the field supported by technical hubs in Dubai and Houston. Group has since
become an integral part of the operational organization and now grown to over 70 engineers worldwide.
http://www.linkedin.com/pub/amardeep-singh/8/931/77b
6233 Ginda Terrace, Glen Allen, VA 23059
Phone: 281-***-**** • Email: SINGH_AMARDEEP@ YAHOO.COM
U.S. Citizen
Director – Training & Career Development – Smith Technologies (5/06 to 2/08)
Responsible for the internal and customer training needs, managing a $1.8 Million budget. Built a
cohesive training team of 11 professional trainers placed worldwide. Expanded customer training
programs, built organization structure to position regional technical training worldwide, increased use of
electronic training media through web development and online training programs.
Engineer-In-Training (EIT) Program
Completely revamped EIT program for entry-level engineers, revising curriculum and calendar, growing
the program from one that graduated 8 engineers a year, to close to 40 engineers per year.
Global Training Program
Created a new program to take technical training to regional locations worldwide. 2 week training
program of introductory and advanced level classes that were taught in local offices. Trained over 100
internal personnel in Kuala Lumpur, Dubai, Aberdeen and Rio with my technical training team.
Business Strategy
Worked on various business strategy studies with Vice-President for Mergers & Acquisitions and top
management. One of the top few managers selected to work on a project to evaluate the Integrated
Services market. Project lead to the multi-million dollar acquisition of WH Energy Services.
Project Engineer - Sr. Engineering Manager – Smith Technologies (6/96 to 5/06)
10 years in R&D, Design and Product Development. Started as a Project Engineer for the Mining division
and eventually was responsible for the Design group as a Senior Engineering Manager for the company.
Planned, managed, and controlled product development for Roller Cone product line. Translated
NPD (New Product Development) goals into specific tasks and objectives for my team of seven engineers.
Created measurement matrix to align performance and rewards, and conducted various motivational
exercises for the group.
IDEAS Design Development & Deployment
Deployed the IDEAS Bit Design Process, which lead to the launch of the most successful roller cone
product line at Smith Bits, generating over $90 million in revenue since 2001.
TWIST & SHOUT Product Line
Conceived the product line concept, and then created and lead a 36 member project team. Product was
launched in October 2001, generating over $12 million in revenue since.
Product Development for Europe
Tasked with improving product performance, and technical image of Smith Bits in Europe. Project lead to
a $6 million dollar, 3-year contract with Norsk Hydro in Norway, and market penetration in Denmark.
EDUCATION
Master of Business Administration, GPA = 3.92/4.0, (7/02-5/04)
University of Texas, Austin, TX
Master of Science, Mechanical Engineering, GPA = 3.8/4.0, (7/94-5/96)
Oklahoma State University, Stillwater, OK
Bachelor of Engineering, Mechanical Engineering, GPA = 3.8/4.0 (8/90-5/94)
Osmania University, Hyderabad, India.
PATENTS AND AWARDS
Awarded 40 patents for various inventions, all of which have been reduced to practice providing
significant advantage over the competition.
Recipient of the prestigious Kometzky Award for academic excellence, awarded by the Executive MBA
program at the University of Texas, Austin.
http://www.linkedin.com/pub/amardeep-singh/8/931/77b