Sales Customer Service
Resume:
James Compère
Orlando, FL *****
**************@*****.***
Objective: To accomplish and fulfill my desire to be happy in an environment where I can offer my
experiences. To learn more as I grow in a company or with an employer who is willing to give me a
chance to improve and use many other skills that I have and am willing to learn, if given the opportunity.
Experience:
3/09 – present Church of God of Miracles Orlando, FL
Operations Manager
Plan and conduct the worship services
Oversee the development of the Sunday school ministry, discipleship training, and the music ministry.
develop, implement and oversee a strategy, a plan or a program designed to equip, edify, educate and encourage
members in all five functions of the church at every generational level – children, youth, young adult, adult and
senior adult.
Lead the church in an effective program of evangelistic witnessing.
Provide training to the members of the pastoral support teams in the furtherance of their respective ministries
and to prepare them to fulfill their respective leadership obligations.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support
better management reporting, information flow and management, business process and or ganizational planning.
9/12 - 4/2013 Morrison Security Orlando, FL
Security Officer
Patrol and inspect property to protect against fire, theft, vandalism, terrorism, and illegal activity. Enforce laws on
the property, and deter criminal activity and other problems. Use radio and telephone communications to call for
assistance from police, fire, or emergency medical services as the situation dictates. Write comprehensive reports
outlining my observations and activities during my assigned shift. Drive or walk from location to location and
conduct security checks within an assigned geographical zone
8/09 – 09/11 Optimal care Orlando, FL
Freelance Interpreter
work with non-English speaking patients in hospitals, physician's offices, clinics, rehabilitation facilities, nursing
homes and mental health clinics
Act as conduits between patients and medical professionals by listening to the professional and orally translating
information into a patient's native language (Haitian Creole) in layman's terms, then translates the patient's
response back to the professional, using proper medical terminology
Translate such information as the reason for a medical visit, past medical history and family medical history, as well
as explaining medical and surgical procedures, giving medical care instructions, providing drug information and
scheduling follow-up appointments.
3/07 - 2/08 Cornell Corrections Big Spring, TX
Correctional Officer
Supervise inmates in living quarters, work details, recreation and other areas by maintaining consistent control
and discipline.
Make frequent patrols of living quarters and work areas and instruct inmates on proper housekeeping and
sanitation requirements.
Conduct counts of inmates at specified and irregular housing units and all other inmate activity areas.
Counsel with inmates regarding facility rules and regulations and inform them of changes in operating procedures
affecting the inmate population.
07/03 – 10/03 Westgate Resorts Orlando, FL
Sales Representative
Contact businesses and private individuals by telephone to promote products and services
Solicit orders for goods and services over the telephone
Explain the product or service to potential customers
Deliver scripted sales pitch to the customer
Adjust scripted sales pitch to meet needs of specific individuals
Provide pricing details
Handle customer questions
Obtain customer information including names and addresses
Record customer details including reaction to the product or ser vice offered
Input order details into the computer system
Record customer details and details of transaction
Confirm orders placed with field sales representatives
Schedule appointments for sales staff to meet prospective customers
Contact customers to follow up on initial interaction
Skills Summary:
Bilingual (English - Haitian Creole) Microsoft Office: Word, Excel, and PowerPoint.
Fast learner, hard worker, and team player. Excellent Customer Service skills.
Problem solving. Exceptional organization skills.
Detailed oriented, and work well with people in all departments. Ability to work well under pressure.
Strong initiative. Excellent communication skills.
Capability to multitask. Computer literate.
Education:
2005 - 2009 Ashley University Online
Bachelor of Business Administration in Management
Certifications:
2007 Howard College
Corrections Certificate
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