Administrative Assistant

Jude Maurino

**** ******** **.

Orlando, FL *****

407-***-****

****.*******@*****.***

SUMMARY: I am a very detail oriented individual, who is well versed in the administrative and customer service

fields. I am highly organized and can manage time well. I am able to meet deadlines on given projects, or meet

projected dates as well. I possess the ability to handle inbound and outbound calls, in a professional manner, with the

utmost concern and care for the client's needs. I can stay focused on a task for long periods of time, if needed. As well,

I can function fully, in a fast paced environment. I am a team player who works well with fellow employees, and who

can productively contribute ideas towards a goal, in accordance with his teammates’ input.

WORK HISTORY:

Paul Anthony & Associates Property Management

Oct 2008–Sep 2013

Purchase, NY

Administrative Property Management Assistant

• Filing

• Appointment scheduling

• Heavy data entry

• Responded to and answered basic client inquiries

• Resolved basic client issues regarding letter statements received in mail

• Mail letter filing & distribution

• Warm & hot lead creation through sales and marketing strategies

Anthony J. Maurino Attorney At Law

Jan 2006–Oct 2008

Glencove, NY

Administrative Assistant

• Data Entry

• Filing

• Inbound/outbound calls

• Escalated customer inquiries regarding tenant issues and discrepancies

(e.g.: legality issues involving living circumstances)

• Marketing & sales

Cablevision

Jul 2005-Nov 2005

Melville, NY

Technical Support Rep. Optimum Voice Lev.: I

• Troubleshot speed issues of Optimum Voice digital phone service

•Assisted customers in phone number porting when switching phone carriers

•Walked customers through online web portal usage to activate, deactivate, and alter

features of the service

COMPUTER SKILLS:

Windows 98, 2000, XP, 7, MS Suite 2003, 2007, 2010 (Word, Excel, PowerPoint, Outlook), Browser: Mozilla Firefox,

Internet Explorer, Social Media: Facebook

TYPING SKILLS:

10 key skills, 50 WPM

EDUCATION:

State University of New York College @ Oneonta, Oneonta, N.Y., B.S., Communication Studies, May 2003.

MILITARY:

United States Air Force, Mar. 2004 - Feb. 2005. Certification in Electronic Principles. (Jun. 2004) MOS: Electronic

Missile Technician. Rank: A1C (E-3) Administrative Representative: Base Chapel, Base Education Office. Honorable

Medical Discharge.

References furnished upon request

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