Customer Service Medical

NANCY MARTINS

*** ****** ** *******, ** ***** * 774-***-**** * ********.******@*****.***

OBJECTIVE: To obtain a position that utilizes my medical and secretarial skills and offers an opportunity for advancement.

QUALIFICATIONS: * Strong customer service

15+Years secretary experience

Medical assistance experience

Willingness to learn new skills

Fluent in Cape Verde

EMPLOYMENT: BROCKTON HOSPITAL

89/98 MEDICAL RECORDS DEPARTMENT

Answer phones, collating, assembling, organizing, processing, filing

Analyze documentation for completeness of MD orders

Release information in accordance with hospital policy

UNIT SECRETARY

Answer phones, book appointments, booking beds

Coordinate secretarial and clerical of activities

Transcribing MD orders, Data entry, Meditech

98/01 ORTHOPEDIC SPECIALIST

SECRETARY/MEDICAL ASSISTANT

Check patients in/out, transcribing MD orders

Billing, check referrals and insurance

Booking appointments, meetings, answer high volume phone calls

Payroll, filing setting up forms, preparing charts

Faxing, record keeping, handling incoming mail

Call in prescriptions, order supplies

Release medical records to lawyers, insurance companies and facilities

Remove patients casts/sutures

07/10 BROCKTON NEIGHBORHOOD HEALTH CENTER

CLINICAL SECRETARY/FINANCE

Answer phones, faxing, copier

Booking appointments, referral tracking, rev checks

Checking patients in/out

Data entry, internet, billing encounters, insurance checks

11/PRESENT SOUTH SHORE DERMATOLOGY

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