Administrative Assistant Quality Control

MICHAEL J. WARD

*** ***** ******** ****** *********

Lester, PA 19029

Phone: 215-***-****

Email: ********@*****.***

OBJECTIVE

To secure a challenging position in a growth oriented company where I

can utilize and enhance my current skills as well as embark on new

challenges.

SUMMARY OF QUALIFICATIONS

. Dependable, self-motivated, and disciplined with an intense desire to

succeed and quick to learn new information.

. Able to achieve results independently and as a cooperative team

member.

. Task oriented; committed to providing consistent quality work.

WORK EXPERIENCE

ALARM DISPATCHER (12/10 - 8/11)

Universal Atlantic Systems INC, Broomall PA

. Assisted with customers troubleshooting home and business alarm

settings

. Dispatched residential and business emergency alarms

. Submitted detailed reports for emergency and police documentation

ADMINISTRATIVE ASSISTANT (6/09 - 12/10)

Word Class Collision, Lester PA

. Daily use of Microsoft Word, Office, and Excel

. Answered multiple phone lines and performed all fax machine work

. Scheduled appointments and maintenance for customers and insurance

agents

QC INSPECTOR/SUPERVISOR (8/08 - 5/09)

Concord Steel, Essington PA

. Supervised over 30 people and assigned daily tasks

. Completed daily audits and company paperwork

. In charge of handling all shipping and receiving

. Performed daily inspections on inventory and calculated accurate

measurements for all products

ASSISTANT OPERATOR (11/02- 4/08)

Tyco Healthcare, King of Prussia PA

. In charge of managing a product machine and the line crew as well as

performing all machine maintenance.

. Performed quality control tests and used daily log sheets

. Successfully followed correct budget and waste daily

EDUCATION

Delaware County Community College, Media PA (8/11 - 12/13)

. Information Technology Network Engineering, A.A.S

Interboro Senior High School, Prospect Park PA (1996 - 2000)

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