Management Manager

Raffeek Hussein

*** ******** *****

Ottawa, Ontario

K2G 6G7

(H) 613-***-****

**********@*******.***

OBJECTIVE

To leverage my business experience and management skills with a progressive

mass-market retail organization.

EXPERIENCE

Shuttle Driver -Myers April 2013 Currently

Reset Merchandizer, Mosaic & Blaze, 2011-April 2013

. Category and pricing realignment for large format for Home Depot per Plan-

o-Gram

. Mystery shop and competitive audit for various retail chains (Great

Canadian Superstore, Loblaws, Sobeys, etc.)

. New store merchandising and pricing correlation - Fresh Co.

. POP Management, including shelf ticket correlation and batch release /

upload

Co-Owner, Brass & Gifts, November 1989 - 2011

. Oversight of all operations of a retail gift store other than sales,

marketing and day-to-day operations

. P&L responsibilities

. Active in all cost control initiatives

. Inventory management

. Financial management, including tax management

. Store plan-o-gram layout and merchandising design

Manager, Mid-East Food Centre - Belfast Road, 2008 - 2011

. Active management of all retail areas in 21,000 sq. ft. premium specialty

food store

. P&L responsibilities

. Creation and institution of policies and procedures in line with the

Ontario Occupational Health and Safety Act and Human Resources policies and

procedures in line with the Ontario Ministry of Labour Act

. Realignment of front-end processes and controls

. Scheduling, invoicing, merchandising design, and inventory management

. Active employee and management coaching and training

. Introduction of additional food lines to reflect local population

requirements

. Initiation of fresh food handling and active pest control programs

FSM Manager, Shoppers Drug Mart - Richmond Road, 2007-2008

. Active management of all retail areas outside of pharmacy

. P&L responsibilities in large multi-departmental box store

. Scheduling, invoicing, merchandising design, and inventory management

. Active employee coaching and training

. Event purchasing, and all inventory fulfillment in a just-in-time

environment

. Initiated shrink reduction programs for high value cosmetics and

electronics

. Increased sales revenue by 22% in first 6 months with targeted

demographic inventory

General Merchandise Manager, Your Independent Grocer - Riverside South,

2005 -2007

. P&L responsibilities in large multi-departmental grocery store

. Scheduling, Invoicing, merchandising design, and inventory management

. Active employee coaching and training

. Active member of the Heath and Safety Management Committee

. Health & Beauty Department Administrator

. Children's Wear, and Wear Under management

. Inventory management and merchandising for high margin added department

Assistant Store Manager, A&P Superfresh, 1973 - 2003

. Oversight of all operations of a multi-departmental major retail grocery

store

. Experience in all areas of grocery retail, including fresh (produce,

meat, bakery) and hard good handling and merchandising

. Rotational Store Manager

. P&L responsibilities, active in cost control initiatives

. Ethnic foods expert, with experience in cultural food handling,

merchandising, dietary and seasonal requirements

. Scheduling, Invoicing, merchandising design, and inventory management

. Active employee coaching and training

. Active member of the Heath and Safety Management Committee

. Champion of the 2000 Customer Focus program

. Direct involvement in all community-based store programs, such as Mothers

Against Drunk Driving (M.A.D.D.) and United Way fundraising, etc.

. Significant experience in all areas of the store's operation

. Oversaw migration to just-in-time inventory management at the store level

. Heavy influence in employee motivational initiatives

. Participated in 1993 A&P, and 1989 Dominion union contractual

negotiations

COMPUTER, TECHNICAL, AND LANGUAGE LITERACY

. Industry Based - Proficient with IBM 4680 Supermarket Application, Store

Online Ordering (SOLO), REAR Receiving, IBM POS programming, Telzon

systems, ELVIS programming, CALPRO Programming, as well as others.

. General PC Skills - Proficient in Windows, Word, Lotus Notes, Internet

Explorer, Internet Research, e-Mail and others.

EDUCATION

. Human Resources Management Course Carleton University 1997

. Personnel and management sensitivity, recognition and issue resolution

. Asset Management completed 2002

. Contractual Comprehension, Budgeting and Understanding '6000' Reports

completed 2002

. Sensitivity in the Workplace completed 2001

ADDITIONAL SKILLS AND CERTIFICATIONS

. WHMIS training completed

. Cardiopulmonary Resuscitation (CPR) Level III Completed 2008

. CORE Health and Safety Certification completed 1998

. Pharmacy Technician training currently in progress

Contact this candidate