Technician Sap

Natalie J. Estrada

*** ********* *****

Summerfield NC 27358

************@*****.***; *******.**@**.***

Phone: 336-***-**** (h) 336-***-**** (o) 336-***-**** (c)

OBJECTIVE

Data Analysis, Database Management

SUMMARY

Proficy Site System Owner (SSO) sense 2009.

SAP Production Execution Key User with experience sense 2001.

Successfully implemented projects as a leader and team member.

ERT – (First Response Team) and CPR instructor.

Knowledgeable in Spanish.

PROFESSIONAL EXPERIENCE

4/00 PROCTER & GAMBLE

to present Brown Summit, NC

Technician Level III (8/05 to Present)

Proficy Site System Owner (SSO), SAP Team Functional Leader (Key User), and Team Lead for Real Time

Central Inventory System (RTCIS) Support.

Mentor

Train operations on the functionality of Proficy; address all concern

Host bench marking tours and instructional conferences

Travel to Brazil to assist in setup/training of a new site

On a testing team of a new global application manufacturing process

Manage the Global Standard reason tree; through a change control process – be the

point of contact for local operation.

Manage the Security access for Proficy

Worked at a centralized SAP “Sandbox” location to train and mentor plant technicians

from two location on SAP work processes.

Analyzed SAP standardized processes portfolio, compared this to existing department

processes and trained users on how to leverage the SAP system, which increased department work

efficiency.

Created job aids with current best approach to assist in executing enterprise strategies.

Analyst

During plant migration from TDC to Rockwell Controls:

Setup necessary system changes, support testing

Analyzed data transfer qualify regulated controls

Identified and resolved potential issues

Prepared work process functions for cutover

Train operations on new processes

During plant migration from HPI to SAP:

Analyzed business requirements

Identified and resolved potential issues

Prepared work process functions for cutover

Maintained Production Process (PP) and Inventory Management (IM)

Itemized monthly spending against capital budgets per piece of equipment to drive cost

reductions.

Migrated department from Plant Maintenance Control System (PMCS) to SAP

Implemented maintenance scheduling, spare part and replacement handling,

proof of maintenance, and immediate maintenance support

Utilized maintenance planning and parts tracking

Troubleshooting

Navigated SAP and Proficy application to resolve data transfer issues, negative

inventories, missing data, and confirming interface connections.

Created inventory and production reports addressing any inconsistency.

Configure and manage new operation setup, overseeing the projects verifying data

integrity of production reliability and/or quality specific parameters.

Manage the maintenance for 3 servers with productivity requirements for the plant.

Technician Level II (12/03 to 8/05)

Pot Operator

Responsible for batch production quality and consistently ran at a <1% deviation rate.

Monitored operator and system performance to identify and resolve performance/production

issues.

Technician Level I (10/01 to 12/03)

Raw Material Handler

Identify priority for material processing.

Used totally distribution controls (TDC) and Reimelt system to create trolleys (stacks of dry

materials).

Responsible for tank logistics using RTCIS to manage portable inventory for all four pots (main

mixer systems).

General Technician II (10/00 to 10/01)

GMP Leader (good manufacturing practice)

Trained on SAP processes and assisted in mentoring co workers.

Implemented and maintained Standard Operating Procedure (SOP) and Department Operating

Procedure (DSOP) books.

Responsible for providing timely system updates <1% outages.

General Technician I (4/00 to 10/00)

TRAINING

Greensboro Technical Community College (GTCC)

Jamestown, NC

Computer Information Technology – AAS Degree December 2013; GPA = 3.938

Bachelor of Science in Technical Management – DeVry University 2016

Software development – C++, Visual Basic, Visual Basic.net, Python

Database Programming

First Responder Certified

CPR Instructor Certified

RECOGNITIONS

Phi Theta Kappa Honor Society

Recognition Shares for Cost saving Project

North Carolina Scholar

National Honor Society

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