Customer Service Sales

** **** ****( Painesville, OH ( Cell: 440-***-**** ( ********@*****.***

Richard Jackman

Professional objective

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people.

Professional strengths

? Exceptional ? Ability to work well ? Ability to project a

interpersonal and within a team friendly attitude

administrative skills ? Ability to multitask, ? Microsoft Word,

? Excellent verbal and identify and solve Excel, PowerPoint.

written communication problems quickly

skills

education

Annhurst College, Woodstock, CT 1974-

1978

BA in History

experience

Thomas Employment Agency Mentor,

OH Telemarketing and Data Entry, 2013

Called prospective customers in designated market

area to qualify leads and explain type of product offered. Informed

customers of promotions and new or upgraded products using prepared

scripts. Processed customer orders and updates client information in

database system. Followed up with customers to assure satisfaction,

respond to queries, solicit further sales, and solve or refer problems.

Maintained phone time or sales quotas as determined by management.

LCE Federal Credit Union

Painesville, OH Bank Teller, 1997-2012

Handled transactions of both cash and checks, entered items into to

computer system. Answered questions about accounts and other services over

the telephone and in person. Maintained ATM and DEBIT cards including

ordering, putting in a computer system and troubleshooting. Ordered money

for two offices on a weekly basis. Responsible for ATM machine. Ordered

office supplies for two offices and maintained list of vendors used.

Notary public with valid commission.

Tops/Finast Supermarkets

Painesville, OH Customer Service Representative, 1991-1997

Worked as a team member ringing up customers in a timely manner. Processed

and issued money orders, rain checks, and refunds. Assisted customers with

store questions and complaints.

Broadmoor School Mentor, OH

Assistant Teacher, 1990-1991

Assisted teacher in integrated preschool classroom.

Assisted the teacher in carrying out planned activities with students.

Supervise students in classrooms, halls, cafeterias, school yards, and

gymnasiums, or on field trips. Enforce administration policies and rules

governing students.

Molly Ockett Middle School

Fryeburg, ME Special Education Assistant, 1989-1990

Teach socially acceptable behavior,

employing techniques such as behavior modification and positive

reinforcement. Develop and implement strategies to meet the needs of

students with a variety of handicapping conditions. Was responsible for

shepherding two male students, with behavioral problems, throughout the

school day.

References available upon request

Contact this candidate