Administrative Assistant Customer Service
Resume:
SARKIS, THERESE L.
Ashburn, VA *****
******@*******.***
SECURITY CLEARANCE
Active Top Secret, ICE clearance
Active Counter Intelligence (CI) Polygraph
PROFESSIONAL SUMMARY
Professional Linguist with over 18 years of diversified experience providing invaluable linguistic and translation
support to the Defense Intelligence Agency (DIA), Intelligence Community (IC), and other support communities and
elements across the globe. Subject Matter Expert and Native Arabic Linguist. Experience encompasses Translation
Services, Interpretation Services, Transcription, Gisting, and Accounting. Experienced Manager and administrative
Assistant. Ability to Coordinate and synchronize Intelligence tasks to support tactical and national level consumers.
Excellent communication and management skills.
QUALIFICATIONS PROFILE
• Highly skilled and experienced Arabic Language Analyst with in-depth knowledge and understanding of the
Intelligence Community (IC), Department of Defense (DoD) and Law Enforcement activities.
• Subject Matter Expert in Translation Services and Mission tasking; able to prioritize, review and validate
Translation Requirements.
• Skillful in writing style and structure; able to provide clear and concise translations with flawless wording,
structure, grammar and accuracy.
• Superior communication skills; ability to present ideas with clarity and enthusiasm.
• Ability to effectively communicate, evaluate needs and act upon them without specific instruction. Lauded for
taking initiative and proactively working with others.
• Working knowledge and understanding in both reading and listening of Modern Standard Arabic, Levantine,
Egyptian, Iraqi and Sudanese Dialects.
• Highly adept in geography, culture and environment of Southwest Asia, Africa and the Middle East.
• Strong understanding of the relationship of history to current events and the application to daily Intelligence
tasks and target research.
• Diversified accounting and financial experience.
PROFESSIONAL EXPERIENCE
AUGUST 2009 – AUGUST 2013
ARABIC LINGUIST
ALL WORLD LANGUAGE CONSULTANTS, RESTON, VA
• Provided flawless translations of countless Arabic documents. Provided translations covering a large number
of different subjects, including technical publications, political documents, and religious materials.
• Perform detailed summaries, full translations, and gists supporting the IC and reporting elements.
• Experienced analyst, providing cultural and social insight to translations and enabling reporting elements
within the IC with a better understanding of materials.
• Responsible for Arabic and English gisting and transcribing countless audio and video recording supporting
contingency operations in Iraq.
• Have a good understanding of the IC standard Transliteration guidelines
• Cultural, social, political and religious Subject Matter Expert; well versed in Middle Eastern customs and
traditions.
• Proficient Native Arabic linguist with vast experience in several Arabic dialects including MSA, Egyptian,
Levantine, Gulf, Iraqi, and Sudanese.
DECEMBER 2006-MARCH 2009
UNCLASSIFIED//FOR OFFICIAL USE ONLY
ARABIC LINGUIST
L-3 COMMUNICATIONS, OCONUS
• Search Islamic websites, social and news media for information.
• Provided Arabic linguistic support for the U.S. Forces and Iraqi Military Forces.
• Supported the MNC-I with flawless interpretation of oral and translation of written materials.
• Provided real-time operational interpretation between U.S. and Iraqi Military elements.
• Provided support for airport security screenings, biometrics and translation services.
• Completely updated the MNC-I Website to provide the most current available information.
• Iraqi language, cultural, social, political and religious Subject Matter Expert; well versed in Iraqi and Middle
Eastern customs and traditions.
2000-2006
EXPORT AND ACCOUNT MANAGER
MERCATOR INC. ENGLEWOOD CLIFFS, NJ
• Responsible for the identification of sales and profit objectives.
• Negotiated contracts with suppliers and customers, provided technical and product details and specifications
to customers.
• Provided expert global customer service support by processing orders, credit memos, letters of credit, return
authorizations and product complaints and feedback.
• Coordinated freight documentation, rates, schedules and tracking for all shipments worldwide.
• Flawlessly managed all accounts payable, receivable, and bank reconciliation procedures; invoiced and
prepared financial statements, resolved collection and account discrepancies.
1998- 1999
TRAFFIC COORDINATOR/LOGISTICS
GERBER TRADE FINANCE, NEW YORK, NY
• Responsible for the establishment, and management of accounts for U.S. and European customers.
• Managed numerous major international and domestic accounts coordinating with several overseas offices.
• Responsible for processing letters of credit through the Fleet Bank system for up to $100,000 worth of
imported goods.
• Flawlessly coordinated all financial and customs import and export documentation ensuring accuracy.
• Liaison to all South African customers and suppliers, provided account management and accurate accounting
processing.
1994-1998
EXPORT COORDINATOR AND ACCOUNTANT
BARSOUMIAN ENTERPRISES INC. NEW YORK, NY
• Quickly promoted to Export Coordinator; responsible for the coordination and negotiation and fulfillment of
multiple international export contracts.
• Responsible for the issuance of Proforma invoices.
• Prepared shipping schedules and accurately maintained all pertinent records.
• Coordinated with a large number of suppliers, clients and freight providers, providing full logistics support.
• Managed all exports and freight operations between the U.S. and Mexico to the Middle East.
• Coordinated all financial documentation to include letters of credit, accounts payable, accounts receivable.
• Qualified inspector for exports and quality control. Responsible for the accurate preparation of all
documentation and claims.
1989-1993
ADMINISTRATIVE ASSISTANT TO THE AMBASSADOR
BRUNEI AND TUNISIAN MISSION TO THE UNITED NATIONS, NEW YORK, NY
UNCLASSIFIED//FOR OFFICIAL USE ONLY
• Responsible for schedule coordination for the Ambassador, organizing and scheduling appointments and
travel itineraries. Coordinated accommodations for visiting dignitaries.
• Responsible for transcribing confidential and sensitive materials for the Ministry of Foreign Affairs.
• Provided real-time flawless interpretation services for the Ambassador.
1984-1988
ADMINISTRATIVE ASSISTANT
AL-AHRAM COMPANY
• Responsible for the financial management of several accounts, to include accounts payable, accounts
receivable and billing warehouse invoices.
• Responsible for classified transactions, filing and record keeping.
SOFTWARE APPLICATIONS
A NUMBER OF INTELLIGENCE COMMUNITY LANGUAGE TOOLS AND DATABASES, MICROSOFT OFFICE, ACCPAC, AND PEACHTREE
ACCOUNTING SOFTWARE.
EDUCATION
Bachelor of Science in Accounting and Business Administration.
REFERENCES
Personal and Professional references available upon request.
LANGUAGES
English, Arabic (Read, write and speak fluently), French (Not fluent)
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