Project Manager
Resume:
Dear Hiring Manager:
If you are seeking a manager who stays abreast of her field, who understands
technology/business processes, who earns total staff support, who is as career-committed
as it takes to achieve success, and who focuses on Customer Satisfaction, then please
consider what I have to offer.
After twenty-nine years of increased responsibility in information technology, I have a
thorough understanding of every aspect of Information Technologies and key business
functions. Currently at Construction Data Company, I am responsible for a team that is
responsible for supporting both internal Sales and Marketing Customers and our External
Customers for our three divisions from our corporate headquarters. Previously at
Spherion, I managed contracts that exceeded six million dollars and continually worked
with my external vendors, internal customers, and internal applications teams to ensure
quality controls and procedures were practiced to meet project milestones. My current
and past employers have always been very happy with my performance, and I am eager
to consider new challenges. My resume is enclosed for your review.
Of particular note for you and the members of your team as you consider this placement
are my strong accomplishments in the past to achieve improved operating efficiency
internally and reduced expenses to improve cash flow for the organization. I have had
extensive training and experience in QA methodologies and techniques and have a track
record of implementing applications that meet high quality standards. I have worked in
multiple call center environments.
I would be happy to have a preliminary discussion with you or members of your
committee to see if we can establish a mutual interest. I look forward to your call to
answer any initial questions you may have, and to hear about your hiring process.
Thank you for your attention to these materials. I certainly look forward to exploring this
further.
Yours truly,
Robin Ryder
Enclosures
Robin Ryder
1180 Amethyst Drive SW Vero Beach FL 32968 C561-***-**** *****.*****@*****.***
Robin Ryder
1180 Amethyst Drive SW Vero Beach FL 32968 C561-***-**** *****.*****@*****.***
CAREER SUMMARY: A progressive career in Information Technology where I have exhibited key leadership abilities, technical strengths, business experience, creative ability, communications, organizational skills, and structured system development skills to contribute to the management, development and implementation of quality systems. I have worked on infrastructure projects along with application development that included security aspects. My past employers have always been very happy with my performance, and I am eager to consider new challenges.
Qualified By:
A proven track record of taking requirements from conceptual stage to implementation through effective project management and teaming with internal and external customers on time and on budget.
Additional major strengths include:
• Data base software expertise across numerous platforms.
• Extensive knowledge of various hardware/software/languages and project management tools.
• Systems Analysis in application design.
• Focus on Quality deliverables
• Adapting new technology to meet critical Business Applications.
• Ability to manage multiple projects at one time using structured SDLC methodologies.
• In depth knowledge and experience with the Software Development Life Cycle, quality methods, structured design methodologies, and documentation with a customer focus to be results driven.
KEY COMPETETENCIES: Project management Strategic Planning
Business Analysis Training & Documentation
Proposal Development Data Conversion Strategies
Vendor Management Customer Relationship Management
Account Development e Recruiting
Quality Assurance Software Development Life Cycle
Change Management Information Systems
EXPERIENCE:
Construction Data Company
10/2006 – Present Vero Beach, FL
Director of Technology Sales and Marketing
Manage the team that supports all of the company internal and most off the external customer facing web and email/fax applications as well as supporting the external interfaces for the Marketing team interfaces and our Finance teams external interfaces and the Order Fulfillment application.
• Supported four acquisitions including employees and software migrations and data
consolidations and systems.
• Ensure Security procedures in place as each deployment included rolling new employees into CDC software and business processes.
• Manage team of 2 5 employees supporting Sales and Marketing team of 200.
Consultant
8/2006 – 10/2006 Minneapolis, MN
Carlson Company
PeopleClick implementation consultant working with HRIS applications.
3/2006 – 6/2006 Melbourne, FL
Holiday Builders
Data Migration conversion analyst working and managing a team of conversion specialist to support the mitigation and migration of a data conversion of an Oracle applications implementation.
Spherion 8/2000 – 10/2005 Fort Lauderdale Florida
Project Manager 8/2001 – 10/2005
Manage multiple projects and project teams from inception thru implementation and support. Manage hardware resources, software, licensing, and contracts in support of business applications supporting over 700 branch offices in the field. Applications range from purchased products, data marts, software builds, job board licensing, ASP software purchase implementation and migration to corporate application.
• Deployed Job Boards for internal e Recruiting in support of over 2000 recruiters
• Managed internal Vantive applications to support Help Desk functions for IT and Benefits
areas for approx 400 users including the Change Management and Problem Reporting
functions.
• Automated data movement from field offices to corporate to support critical payroll functionality for over 700 branch offices.
• Managed team of 7 developers from a career development and work perspective.
• Managed hardware, databases, and software components with internal teams.
• Gained knowledge of J2EE, UML, Rational Unified Process (RUP) from a management
perspective.
• Managed implementation/deployment of Salesforce.com to over 650 Sales people from
manual systems (700 sources) to leverage enterprise knowledge.
• Vendor Management for TimeCentre time clock which interfaced to PeopleSoft ERP
application in support of 100k staffing employees.
• Managed implementation/deployment of PeopleClick RMS for 150 recruiters saving $750K
annually.
• Managed internal IVR/Web Pre assessment initiative to 500 branch offices, allowing cost
savings over $1M annually.
• Managed IT Server consolidation project, domain name migration/consolidation, and an email integration project.
• IT product management of vendor relationships for Job Boards (Monster, HotJobs,
Careerbuilder), Salesforce.com, TimeCentre – day to day support, strategic relationships,
enforces standards/life cycle controls, billing, budgeting.
CONSULTING SOFTWARE ENGINEER 8/2000 8/2001
Managed a project team in the development of critical software that supported payroll and other application processing field data to corporate from over 700 field offices. applications written in Visual Basic and ETL tools with SQL 7/SQL 2000 back end data bases.
• Assumed responsibility for software developed by consultants.
• Developed Standards and Procedures for development including QA & Test process.
• Stabilized application and processes to scale
• Established Application Support team for Production to allow development to develop.
• Provided staff leadership and management, developed group goals, managed both project
schedules and deliverables, and functioned as a team lead member to achieve defined objectives.
• Provided mentoring, guidance, and assistance to subordinate personnel regarding analysis, design, documentation, and problem resolution
• Oversaw the scheduling of work assignments to ensure the effective utilization of available resources.
• Ensured standards were adhered to and process was followed in day to day activities.
4/2000 8/2000 Fort Lauderdale, FL
Gerald Stevens Inc
BUSINESS SYSTEMS ANALYST
Analysis, design, and support of the retail operations POS and Order Entry systems utilizing Oracle development tools in a PC environment.
• Implemented General Ledger interface
• Took over responsibility for system Testing process and execution.
• Prime contact with software vendor for problem id and resolution.
• Survived 5 layoffs in 5 months before the company closed.
Pratt & Whitney (United Technology Corporation) / Computer Science
Corporation
5/1984 5/2000 West Palm Beach, FL
COMPUTER SYSTEMS SPECIALIST 2/1997 – 4/2000
Develop standard processes, methodologies, and toolsets used by all sites and implementations to perform for Conversion and Interfaces for the Enterprise Resource Planning project implementations. Working with other MIS professionals and customers to ensure successful implementations. The Pratt & Whitney MIS department was outsourced to CSC in May of 1999.
• Core Competency Center team member for ERP Implementation of SAP application.
• Developed detail documents to document the implementation approach, tools, and
methodology for Conversions and Interfaces.
• Implemented the ETI*Extract code generation tool for use on project.
• Led Accounts Receivable module C&I effort in Oracle Application.
SENIOR SYSTEMS & PROGRAMMING ANALYST 2/1991 2/1997
Analysis, design, development, and implementation of various manufacturing IMS/DB2 applications utilizing technical tools in PC/Mainframe environments. Teaming with other MIS professionals and customers to ensure system requirements are met.
• Project Lead on client/server Reporting application system which transported mainframe data to Oracle 7 data bases and used gave customers a reporting facility using and Access 2.0 application for canned, custom, tailored reporting.
• Lead developer of the client/server Just In Time Inventory system using an Oracle 7 and
Access 2.0 databases and Microsoft's suite of products including Visual Basic 3.0, Access 2.0, Excel 5.0, Project 4.0, and EDA/SQL. This system used a 2 tier development strategy.
• Project leader on Hardware Delivery and Control System working with a team of six analysts to implement ensuring data integrity and requirements were met on time and on budget.
• Lead analyst on Supplier Rating System, which was designed using JAD technique and
implemented use CASE technologies.
• Active member of Standards Committee and Departmental Computer Consultant.
• Project leader for design development of supplier application of the procurement system.
SYSTEMS & PROGRAMMING ANALYST, MIS 2/1986 2/1991
Maintain/develop manufacturing application software. Plan and perform data base maintenance. Work with customers to solve application problems.
• Responsible for major data conversion of procurement data from HP system to IBM system.
• Installed/integrated HP Desk product into application.
• Key member of internal Standards and Guidelines committee.
• Developed, programmed and implemented purge programs for existing systems.
• Received Bachelors degree from FAU while working full time.
ENGINEERING ASSISTANT, Test Operations 5/1984 2/1986
Assist Test Operations personnel with the operation of IBM and DEC mainframe and personal
computers.
• Wrote office automation programs for DEC VAX/VMS system.
• Member Test Operations Office Automation committee.
EDUCATION: 5/1989 Florida Atlantic University US Florida Boca Raton
Bachelor's Degree
BACHELOR OF BUSINESS ADMINISTRATION Management Science and Systems
ADDITIONAL INFORMATION:
My experience has allowed me to be in dynamic roles, taking a proactive, hands on leadership style in the management of software implementations including purchased applications, system integration, support of legacy systems, and new developments. Exposure to all aspects of the Project Lifecycle from projects with a 90 day life cycle to two years. Has included defining project scope, setting/managing customer expectations, controlling project costs, maintaining quality, and determining project milestone dates, working in a team environment to provide on time/within budget projects.
Have worked in very structured environments that understand and value strong Systems Lifecycle Development Cycle and have worked with vendors to improve internal processes and procedures to contain costs on my projects.
HARDWARE:IBM 30XX, DEC VAX, IBM PC(XT, AT, PS2,XP, Win95, WinXP, W2K, W3.1) HP3000, Unix
SOFTWARE:DB2MGR, DESIGN/1, DNS, DW5,EDA/SQL,ENABLE, Exchange, HPDesk, INFORM/3000,
ISAM, ISPF, KSAM, LOTUS, MAC PAC/D, MICROSOFT ACCESS, MICROSOFT EXCEL, MICROSOFT
OFFICE, MICROSOFT POWERPOINT, MICROSOFT WORD, MPE, MRJE, OPT/3000, Oracle 7, Oracle
Applications, OS/MVS XA, PANVALET, Proedit, QMF, SAP, SMARTSTAR, SMS, SQL/DS, TSO, Unix,
VIEW/3000, VMS, VM/CMS, WebSphere, 20/20
LANGUAGES: ABAP, ACCESS BASIC, BASIC, COBOL OS/VS, COBOL II, DB2, IMS, DC/SQL,
EASYTRIEVE, EASYTRIEVE PLUS, FOCUS (4GL), FORTRAN, IMAGE, IMS DB/DC, Java, J2EE,
PASCAL, TURBO IMAGE, VISUAL BASIC
DATABASE DESIGN: Hierarchical, Relational, Data Modeling, Normalization
CASE TOOLS: EXCELERATOR, MicroFocus COBOL, XDB, Stingray, TELON
PROJECT MANAGEMENT TOOLS: Data Dictionary, EXCELERATOR, Joint Application Design, Method 1, Microsoft Project, Rational Unified Process (RUP), Root Cause Analysis, Six Sigma, TIMELINE, Yourdon Structuring Methodologies
APPLICATIONS: Accounts Receivable, Account Payable, Bill of Material, Call Center (ACD), CRM, Data Mart, e Recuriting, Help Desk, Human Resource, Job Boards, Manufacturing Requirements Planning, Procurement (Purchase Order, Requisitioning, Quote, Supplier), Program Planning and Control, Quality Operations, Recruiting Management System, Salesforce Management, Stores Management, Telephone, Time clock
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