Wisael Soto

***** ******* **** **** *******, FL *2837 407-***-**** acdjjz@r.postjobfree.com

Qualifications:

•Work well without supervision.

• Bilingual English/Spanish with the ability to translate.

• Excellent problem solving. Remain focus and resolve issues in a timely manner.

• Multi-tasking professional with background in personnel training and recruiting management.

• Over eight years of experience working in diverse retail sales and customer service.

• Hard working, energetic and reliable; recognized for assuming additional responsibilities.

• Develop business relationships, directly affecting overall bottom-line profitability.

Experience:

3/12 - 12/13 CUSTOMER DRIVEN STAFFING, HOSPITALITY DIV.

Recruiter – Business Developer

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to

discus needs.

• Builds applicant sources by researching and contacting community services, colleges, employment agencies,

recruiter, media, and internet sites; providing organization information, opportunities, and benefits; making

presentations; maintaining rapport.

• Determines applicant requirements by studying job description and job qualifications.

• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references;

comparing qualifications to job requirements.

• Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending

new procedures; conducting training.

•Complete necessary pre-employment processes including reference checks and background/drug tests.

•Use lead generation processes such as networking, cold-call prospecting and sales presentations to increase client base.

•Update both candidates and employees of all procedures pertinent to hiring and post hiring.

11/09 - 01/12 HOLIDAY INN EXPRESS & SUITES

House Keeping Director

•Interview, hire and train housekeeping staff.

•Prepare housekeeping budgets.

•Supervise work activities of Housekeeping personnel to ensure establishment.

• Assign duties, inspect work and investigate complaints regarding Housekeeping service and equipment

and take corrective action.

• Purchasing of Housekeeping supplies and equipment, present periodic inventory count.

• Train new employees, coach and dismiss personnel.

• Ensured all maintenance and repairs completed on timely, cost effective,

according to specification.

• Followed company policies and procedures and is able to effectively communicate them to

subordinates.

• Assist in inventory control.

• Provide back-up response in emergencies.

02/01 -10/09 WIRELESS AMERICA LLC ORLANDO, FL

Area Manager

• Continuously evaluate revenues, control cost, and assure all financial goals were met.

• Evaluated and coached employees performance to improve and reach business goals.

• Managed employees with the highest level of professionalism to help them met their personal

goals and increase performance.

• Responsible for measuring and monitoring all sales and non-sales tasks.

• Responsible for the performance and accounting of four stores to run a successful business.

• Proven ability to quickly learn and utilized new methods, system, and technology.

• Create sales techniques to help personnel increase department sales and met goals.

• Interview, hire and dismiss personnel; performed evaluations and decided on salary increases and promotions.

• Interfaced with vendors concerning pricing, availability, damage product and special orders.

• Handle irate customers with the highest level of professionalism to provide maximum

customer satisfaction.

EDUCATION: Ashworth University, Computer Maintenance and Repair

Esco Institute - HVAC EPA Universal Certification

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