Customer Service Technician

*** ***** ****** **** ****, Kingsville, TX *****•361-***-****•*******.*****@*********.***

Jaime Serna

Objective

To utilize the knowledge, skills, and education I have acquired for the success of my employer.

Experience

06/03/2013-01/24/14

Ricardo Independent School District

Kingsville, TX

Bus Driver and Maintenance

Safely transport students to and from school

Electrician’s assistant

Grounds keeper

Cafeteria duty

09/05/11-05/28/13

Schlumberger

Alice, TX

Frac and Equipment Operator

Operated all auxiliary equipment such as: stake bed, acid transport, chemical transport, air can, sand

dump, gel transport, iron truck, crane truck, transfer pump and bulk proppant storage

Maintaining proper functioning pump (changing parts as needed to ensure proper use)

Driving, rigging up, operating and rigging down equipment on location

Sand chief operator

POD operator

05/23/2011-08/26/11

Champion Toyota

Corpus Christi, TX

Lube Technician

Replacing windshield wipers

Tire rotation and repairs

Filter replacements

Oil changes

11/30/07-05/22/11

HEB Grocery

Corpus Christi, TX

Maintenance

Maintained a safe environment for everyone by cleaning and sanitizing all restrooms

Tending to spills or accidents by cleaning it up properly while following proper procedures

Kept store free from debris on the floor (sweeping and mopping)

Disposing of all trash throughout the store

Recycling plastic bags

361-***-****•*******.*****@*********.***

Jaime Serna

09/05/06-08/23/07

Aarons Sales and Lease Kingsville, TX

Product Technician

Picking up merchandise on past due accounts

Assembling furniture and other products

Collecting payments from customers

Delivering furniture and electronics

Repairing damaged products

12/06/05-08/28/06

Jim Wells Sheriff Department Alice, TX

Correctional Officer

Book in and releasing inmates

Set up and monitor visitation

Monitoring 150 inmates

Transporting inmates

Security checks

08/29/03-08/29/2005

Young’s Pizza Kingsville, TX

Food Preparatory

Answering phone calls and placing orders for customer

Cutting and chopping up vegetables and deli meats

Making sub sandwiches, pizzas, salads and etc.

08/29/01-08/29/03

Carquest AutoParts Kingsville, TX

Parts Runner

Delivering parts and paints to local automotive shops, homes, and businesses

Customer service roles consisted of placing special orders for customers

Utilizing special equipment to produce custom paints for customers

In charge of inventory

E ducation

05/09-05/11

Del Mar College

Corpus Christi, TX

2

361-***-****•*******.*****@*********.***

Jaime Serna

Associates Degree in Automotive Technology & Applied Science

GPA 3.5

Language Skills

English Excellent

Read, Write, & Speak (Read, Write, &

Spanish

Fair Read & Speak

Driver’s License

Class A- Commercial

Commercial Driver’s License Endorsements

H- Hazardous Material

N-Tanker

P- Passenger

S- School Bus

References

References are available on request.

3

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