Customer Service Manager

DEBORAH M. SCHUMAKER

**** ********* *****, *********, ** 89074

PH: 702-***-**** - Email: *********@*****.***

SUMMARY OF QUALIFICATIONS:

Full Cycle Accounting (GAAP/GAAS) Payroll / Taxes Billing / Invoices

Account & Bank Reconciliations Accounts Payable Accounts Receivable

Contract Administration

Office & Benefit Administration Lien Releases

Month-end / Year-end Closings Journal Entries G/L Management

Tax Reporting & Filing Audit Preparation H R Management

PROFESSIONAL EXPERIENCE:

Temporary and Contract Positions (June 2011 to Present)

Performed short term / temporary positions in Accounting, Payroll, Taxes and Customer Service.

United Brotherhood of Carpenters Pension Fund and Staff Health & Welfare Fund

Self-Administered Union Benefit Fund - Las Vegas, NV- (March 2009 to March 2011)

Position: Sr. Benefit Fund Representative / Office Manager

Processed monthly pension payroll for over 2700 retirees totaling $4.8M

Posted cash receipts and collected on delinquent accounts for 60+ employer benefit funds and retiree

premium payments, utilizing billing and aging reports.

Responsible for multiple bank and account reconciliations. Processed journal entries.

Performed A/P, A/R, account analysis, administrative and customer service functions.

Prepared all monthly, quarterly, yearly financial and tax reporting for both funds.

Prepared for yearly audits for both Health & Welfare and Pension Fund (US & Canada).

Implemented office & accounting procedures for start-up of the self- administered benefit fund office.

Ross Contracting, Inc. - Heavy Construction Company

Mt. Airy, MD - (April 2005 to January 2008)

Position: Bookkeeper / Office Manager

Processed weekly payroll for 100+ employees, weekly / monthly / quarterly and yearly taxes for

Federal, State, FICA and FUTA/SUTA, as well as, child support and garnishments.

A/P functions: (coded invoices, reviewed batches, scheduled weekly payments and cut checks).

A/R management: (daily deposits, cash receipts, aging reports and collections).

Performed multiple bank and G/L account reconciliations and journal entry adjustments.

Responsible for monthly, quarterly and year-end closings, financial statement preparation, account

analysis, and 940’s, 941’s, W-2’s, & 1099’s tax reporting.

Reported and managed workers compensation, auto, and general liability incidents. Correspondence and

follow-up with employers, insurance companies and legal personnel relating to the cases and issues.

HR functions: benefit administration, new hire reporting & orientation, kept compliant with Cobra,

FMLA, OSHA guidelines and unemployment claims and issues.

DEBORAH M. SCHUMAKER

2428 Cliffwood Drive, Henderson, NV 89074

PH: 702-***-**** - Email: *********@*****.***

PROFESSIONAL EXPERIENCE: (Continued)

Target Distributing – (Telecommunication Distributor)

Germantown, MD (March 2004 to April 2005) & (May 2008 to August 2008)

Position: Assistant Director of Operations / Administrative Assistant

Supervised and managed staff of 7 accounting and 7 administrative personnel for wholesale distributor

of telecommunication and security products.

Prepared, updated and import/exported excel spreadsheets for financial, inventory and sales reporting of

vendors, customers and products.

Reconciled multiple bank and general ledger accounts making journal entry adjustments as needed.

Performed A/P management: checked invoices for coding accuracy, scheduled payment cycles, took

discounts when available and processed checks for payment.

Performed A/R management: daily deposits, cash receipts, collections on customer and vendor accounts.

Responsible for training new personnel on accounting system and office procedures.

Assisted with System Conversion from DOS to Windows utilizing outside IT Firm.

PERDAR Company – (Heavy Construction Company)

Pittsburgh, PA (February 1998 to June 2002)

Position: Bookkeeper / Office Manager

Performed office management and accounting functions for heavy construction company.

Performed and responsible for: A/P, A/R, payroll, certified payroll, union dues, journal entries, contract

administration, job costing, proposals and audit preparation.

Prepared submittals for each project site. Purchased materials and equipment from various vendors and

distributors for project sites.

Performed general office & administrative functions.

COMPUTER SOFTWARE & ACCOUNTING PACKAGES:

MICROSOFT OFFICE:

Word – Excel – Access – Outlook – Power Point – Access Database Management

ACCOUNTING SOFTWARE:

QuickBooks / Peachtree (Sage) / Foundation (FSI) / Profitool / FACTS / ISSI / Mercury Medical Systems

PAYROLL SERVICES AND SOFTWARE:

ADP / PAYCHEX / KRONOS

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