William Contreras
**** *** ******, *** ****,NY **039
917-***-****- *************@*****.***
OBJECTIVE
Seeking to obtain a position in Porter/Cleaning where I can utilize my skills and experiences
toward the company growth.
Education: Alfred E, Smith High School -Academics Diploma - Graduated: 1997
EXPERIENCE:
ALLIED BARTON, (TIME WARNER CENTER) NEW YORK, NY
Security Officer/Fire Guard: 2007-2013
Patrol in/out premises on foot to ensure protection of employees, visitors and properties.
Monitors cameras, alarms/ CCTV and other safety devices and marks them for proper functioning.
Reports irregularities or problems to management via email. Received & log in daily mails.
Monitoring entrances and exits; preventing unapproved or unlawful entrance.
Assist Fire Safety Director Coordinate’s first responders during any emergency situation.
Visually inspect visitor’s bags via ex-ray machine and conduct an elevators recall.
Responsible for assisting the Fire Safety Director during emergency situation s.
Dispatch and communicate with guards via radio using standard protocol
GUARDSMARK (WNEW YORK-HOTEL) NEW YORK,NY,
Front Desk Officer: 2005-2007
Greeted, interacted and communicated with guests and employees. Checked identification and
registered guests and allowed entrance. Answered and transferred incoming calls
Responsible for overall guests and employees safety and security. Escort guests as needed and
issuing key cards to employees also record and report any damage for repairs
Conducts hotel vertical and perimeter patrols & inspect fire extinguishers. Monitor lobby Fire
Command station and inspect doors, stairways and the garage and secure all doors by closing them .
Responds and resolves guest concerns such as lockouts, noise complaints and lost incidents.
Maintain and monitor security cameras, alarms system and other electronic surveillance
Monitored compliance with all safety standards and protocols. Provided guests information
Filed reports, maintained communication with supervisors against theft and maintain a safe
environment.
TEMCO/TONY’S CLEANING SERVICE New
York, NY
Porter/Cleaning: 2002-2005
Responsible to wash windows, walls, and woodwork, waxing and polishing as required and cleaning
stairs, stairwell and dust floor, strip tiles,& shampooing the rugs.
Helped assist in moving, restaurant fixtures and other equipments.
Managed buffers, vacuums, floor scrubbing, carpet extractors and pressure -washers.
W as responsible to sweep, mop the floor, fill paper towel, toilet paper and soap dispensers scrub,
brush and vacuum the floor, stairs and office space.
Assisted with basic maintenance, cutting, measuring, installed wall taping and priming.
Helped out changing light bulbs and Installed electrical wiring light bulbs, and bathroom fixtur es.
Assisted in unclogging sinks, bathtubs and in basic painting and plumbing.
Gathered and disposed trash, recyclable and other wastes and m aintain a clean sanitary environment
. Skills / Certifications
Proficient in the use, Microsoft Word, Excel, Powell Point and Outlook, Bilingual: English/Spanish and
Excellent Customer Services, Certified as a Fire Guard, First Aid /CPR at Allied Barton Security Inc.