Administrative Assistant Manager
Resume:
JANELLE J. STEWART
**** ********** **** ******, *******, FL 32839
Cell: 321-***-**** Email: *********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Computer Skills: Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher, and Access
1.
Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following
2.
through to achieve project goal
Ambitious and devoted business professional with strong interpersonal and communication skills with dedication to
1.
quality work
EDUCATION
Johnson & Wales University North Miami, FL
Bachelor of Science, Business Management Degree, 05/12
Concentration: Human Resource Management/Hospitality Dean’s List
PROFESSIONAL HISTORY
Wyndham International Drive Orlando, FL
Guest Service Agent 3 Shift Present
rd
Assist guest with check ins/checkouts on a regular basis
1.
Greet guests and provide assistance with reservations, concerns or directions to local areas
2.
Answer the phone to assist guest in a friendly, helpful and prompt manner
3.
Handle the Reward Members and VIPs key packets and amenities and ensure they are treated with the utmost importance
4.
Created a Front Desk Training Manual to help Guest Service Manager train new employees
5.
The Frozen Yogurt Bar North Miami, FL
04/10 10/12
Store Manager
Unlocked/locked store at the beginning and end of each shift, closed out register and counted money in register at night
1.
Created weekly schedule, purchased supplies for the store along with handling bank deposits and inventory invoices
2.
Monitored food handling procedures following ServSafe standards
3.
Displayed great attention to detail and handled customer complaints in a friendly and efficient manner
4.
The Continental Group Inc. / Trump Towers TDR II Sunny Isles, FL
11/11 02/12
Intern Administrative Assistant
Organized invoices, leasing files, and resident files along with updating/imputing data in the Continental Connect system
5.
and processing new residents in the system
Operated multi line phones, forwarded messages, assisted residents and handled concerns along with handling a
6.
multitude of keys
Assisted the property manager on a daily basis and communicated issues/concerns to Security, Valet and the Engineer
7.
Logged faxes, mails, deliveries and resident’s requests in the Continental Connect system
8.
Created training manuals for all departments in both Trump TDRII and TDR III Towers
9.
Johnson & Wales University Experiential Education & Career Services North
Miami, FL
05/10 05/12
Administrative Assistant
Created internship site books for each college and Coop Coordinator
6.
Organized Career Fairs for students and employers along with career banquets for the different major colleges
7.
Updated employer listings in the database to facilitate mail outs for employers and imputed data entries
1.
Assisted the Hospitality/Culinary Coordinator in putting together PowerPoint presentations for students and employers
1.
Answered phones, greeted and assisted students, filed, faxed, copied, and picked up/delivered packages
1.
Johnson & Wales University Admissions Office North Miami, FL
12/08 05/10
Admissions Recruiting Assistant
Assisted potential students with inquiries and knowledge of the different programs offered at the University
1.
Operated the Johnson & Wales University Talisma System to make appointments for all students, schedule my
1.
supervisor’s travel, events, and business meetings
Handled incoming student’s information and scheduled meetings with their financial and academic advisors
1.
Conducted personal tours with potential students to give them a better feel of the University
2.
Organized recruiting events for potential students to help them get a feel of the campus
3.
PROFESSIONAL ASSOCIATIONS & HONORS
Society for Human Resource Management (SHRM) (10 11), DECA (10 11), National Society of Minorities in
Hospitality (NSMH) (08 09), 4 H Club (98 01)
International Scholar Laureate (2009 2011), The National Society of Leadership and Success (2009 2012)
Contact this candidate