Medical Assistant

Ekrica Jones-Nunn

* ********* ***** *******, ** *3666

***.*******@*****.*** 757-***-****

Summary of Qualifications

Military-spouse who has provided high-level administrative support to various private industry medical professionals by conducting research, preparing reports, handling information requests, and performing other duties as assigned functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings with patients and other medical professionals. More specific qualifications include the following:

Resolved issues and problems with customer's accounts and explained, advised on and promoted companies products and services to customers.

Accurately and efficiently processed and recorded routine transactions for previous employer to include processing payments and money transfers.

Resolved all information technology issues for the office to ensure to proper function of all office computers, printers, copiers, fax machines, Referral coordinator obtain insurance authorization for appointments. obtain insurance authorization for appointments

Operated, cleaned, serviced and performed preventative maintenance on all patient and medical equipment used for routine medical appointments.

Proficient in clinical duties such as medical terminology, pharmacology with administration of medications, allergy testing, anatomy, vital signs, EKG, prepare and give injections, assist with minor surgery, sterilization techniques, prepare procedure trays, transfer techniques, dressing changes, suture removal, medical and surgical asepsis, OSHA regulations.

Proficient in all clerical duties: specifically, Typing 40 wpm, word processing Word Perfect 5.1, transcription, filing, appointment scheduling, patient charting, front office procedures, process insurance forms, account receivable and payable using pegboard accounting, CPT/ICD-9 coding.

Professional Experience

MEDICAL OFFICE ASSISTANT / MEDICAL ASSISTANT

07/13 – Present Hampton Roads ENT Williamsburg, Virginia

02/12 – 07/13 Riverside Warwick OBGYN Newport News, Virginia

08/08- 09/10 Riverside Women’s Healthcare OBGYN Newport News, Virginia

11/07-06/08 University Hospital System Cleveland, Ohio

01/07 - 11/07 New Horizon Regional School Hampton, Virginia

08/04-12/06 Norfolk Public School (Reach Program) Norfolk, Virginia

Specialized Education and Training

Cleveland Institute of Dental-Medical Assistants, Inc., Cleveland, OH Medical Assisting Diploma, Certified 2008

Southeastern Virginia Training Center, Chesapeake, VA, Physical and Behavioral Management, Certified 2004

New Horizon Regional Education Center, Hampton, VA, Certified in phlebotomy, Certified 2003

East Technical High School, Cleveland, OH, Graduated 1999

Continued…

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