Manager Service
Resume:
Ana Batún Fuentes
Rockville 20851, MD
*******@*****.***
EDUCATION
Bachelor’s Degree in Social Work (BASW) Universidad de Málaga (Spain). 2008
PROFESSIONAL EXPERIENCE AS A SOCIAL WORKER
Fundación Secretariado Gitano (Gypsy Foundation in Málaga, Spain) 08/2008 10/2013
www.gitanos.org
Program manager of the Caixa Proinfancia Project with Roma (Gypsy) Community, in collaboration
with the area coordinator. Duties:
Manage, organize and supervise a team of 11 interdisciplinary workers (psychologists,
teachers, social educators, speech therapists and intercultural mediators).
Monitore reports and manage aids.
Control and monitore budget. Budget planning and implementation
Management and implementation of the program action protocol.
Tutore trainees from the the University of Málaga and private education centers.
Plan, implement and reformulate project activities based on budget constraints.
Network and coordinate with different social service teams and different NGOs taking part
in the project’s execution.
Participate in several selection processes of work groups members.
OTHER EXPERIENCE
Summer camp consuelor: ASIT 2007 (NGO in Málaga, Spain).
Organize the planning of each weekly schedule at day camp.
Communicate with parents.
Develop activities working directly with children.
Call center operator: Digital+ 2007/08 and Movistar 2005/06 (Málaga, Spain).
Costumer service.
General office administration.
Monitoring and control of supplier invoices and payments.
Retail salesperson: Decathlon 2006/2007 and El Corte Inglés 2002/05 (Málaga, Spain).
Costumer service.
Support to manager.
Stock management.
ADDITIONAL PROFESSIONAL ACTIVITIES
● Penal Mediation with Young People. SAE (Andalusian Employment Service, Spain, 2010).
● Child Poverty. “La Caixa” Foundation. Spain, 2010
● Social Services Fighting Against Poverty and Social Exclusion. City of Málaga, Spain, 2010.
● Incorporation to Employment. NGO Fundación Secretariado Gitano. Spain, 2010.
● Spanish Sign Language. FAAS (Andalusian Federation of Associations of Deaf People, Spain, 2010).
● Drug Addiction, STDs and AIDs. CARPE DIEM (Spain, 2008).
● Care for Mental Health Problems. Social Worker Professional Association in Málaga, Spain, 2008.
● Disability Law in Spain. FAMF (NGO working with disabled people, Spain, 2007).
● Spanish Sign Language. University of Málaga, Spain, 2005.
● Social Mediator. NGO Movement Against Intolerance Spain, 2005.
● Alcoholic Addiction. AREA (NGO helping alcoholic addiction recovery). Spain, 2004.
OTHER INFORMATION
● Languages: Spanish (native speaker), English and French.
● US Permanent Resident.
● Computer skills: Windows, Microsoft Office, Google Apps, Mac.
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