Customer Service Representative

Patricia Saunders

Hamilton, NJ

********@*****.*** - 856-***-****

WORK EXPERIENCE

Guest Service Representative

The Grounds For Sculpture - Hamilton, NJ - December 2011 to Present

Responsibilities

• Interactions with customers on a consistent basis

• Daily cash handling (making bank deposits, cash register)

• Assist customers when needed (in person and/or over the telephone)

• Report daily numbers to District Managers

• Helping groups of travelers navigate through the museum

• Customer service in a fast paced environment

• File Papers

Customer Service Representative

Home Depot - West Berlin, NJ - June 2007 to December 2011

Responsibilities

• Customer Service Representative (assisting customers on the phone and in person)

• Problem solving and negotiating in an sales based environment

• Cash Handling (deposits, payments, sales etc.)

• Manual Labor (lifting and stocking)

• Conflict/Resolution strategies with customers

• Making sure inventory was done

EDUCATION

Cosmetology License in Cosmetology

Burlington County Institute of Technology - Westampton, NJ

2006 to 2007

High School Diploma in Printing

Burlington County Institute of Technology - Medford, NJ

2002 to 2006

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