Project Manager Medical

Kruti Shah Jain, MPA

*** ******* **. ****: 732-***-****

Santa Clara, CA 95050 ***********@*****.***

Employment Experience:

Alliance Mortgage, South Plainfield, NJ

Mortgage Loan Processor, October 2011 – November 2013

o Developed excellent entrepreneurial skills of mortgage loan operations, underwriting guidelines, policies and

procedures in various responsibilities working with multiple investors.

o Cultivated and implemented competitive loan services and programs in order to negotiate with clients.

o Managed and directed all junior loan processors by delegating in order to meet deadlines and client needs.

o Handled multiple tasks on a daily basis, built great relationships with all stakeholders and maintained

confidentiality while sharing personal financial information.

NYU Langone Medical Center, New York, NY

Management Analyst, Strategy, Planning & Business Development (SPBD) May 2008- October 2011

o Developed business plans and strategic assessments for several initiatives across the medical center,

namely: creating financial plans for new faculty recruitment for the Vice Dean of Science and Research and

assist in budget planning for the new Curriculum for the 21st Century (NYUMC Medical School).

o Managed recruitment funds for the Vice Dean of Science and Research, and reconcile these accounts.

o Trained for estimated 50 administrative staff new users of the institution-wide recruitment process.

o Provided analytical support and coordination to complete activities related to goal setting, business plan

creation, market analysis, process improvement, performance measurement, and other initiatives related to

clinical services, basic science research, and medical education.

o Project manager for institute/center planning effort, Population Research Health, includes: grant opportunity

research, meeting coordination, agenda preparation, and task management.

o Participant in NYULMC Lean Management initiative focused on faculty recruitment.

Memorial Sloan-Kettering Cancer Center (MSK), New York, NY

Practice Leader, Department of Ambulatory Care, December 2005 – December 2006

o Managed 15 FTE, e.g. delegate tasks, time management, training, conduct interviews.

o Assigned staff support based on weekly volume variances for clinics.

o Organized coverage staff to ensure that practice sessions were properly structured and met patient

expectations.

o Management of daily clinic operations.

o Utilized problem solving/organizational skills, high energy level, and interpersonal skills working with acutely ill

outpatients in stressful situations.

Session Assistant I & II, Breast Center, June 2003 – December 2005

o Initiated and executed the Session Assistant Lecture series at the Breast Center.

o Facilitated and designed a training program for over a 100 new hires, at various MSK facilities.

o Liaison between that patient, family and providers at time of office visit.

o Monitored patient flow between waiting and clinical areas, and chemotherapy suites as well as pharmacy flow.

o Ensured accurate medical coding and scheduling procedures to improve revenue cycle.

Education:

Robert F. Wagner Graduate School of Public Service, New York University New York, NY

Master of Public Administration (MPA), Health Policy and Management, May 2009

St. John’s University Jamaica, NY

Bachelor of Science in Communication Arts (BS) May 2003

Other Experience:

Albert Einstein College of Medicine, Bronx, NY,

International Community Health Program, Cape Town, South Africa

Cross Cultural Solutions, Cartago, Costa Rica

Computer Skills:

EPIC (Electronic Medical Health Records), Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)

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