Project Management Specialist
Resume:
Mardi j. Bishop, PMP
*****.*.******@*****.***
**** ***** *** *****, ***** Vista, CA
PROFESSIONA
L PROFILE 202-***-****
Mardi J. Bishop brings ten years of experience as a management consultant, with an
emphasis on program planning and business process re engineering. She has provided
project management guidance and support to a variety of Federal government clients.
Project Management
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SKILLS &
Project Planning
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ABILITIES Risk Identification and Management
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Employee Development
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Business Process Analysis and Re
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Client Relationship Management
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engineering
PMO Support
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Training
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Quality and Assurance
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Strategic Communications
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ERPI, PROGRAM MANAGER–DEPARTMENT OF VETERANS AFFAIRS/SENIOR CONSULTANT, Washington, DC (August
PROFESSIONA
2009 January 2014)
L
As Manager of ERPi’s portfolio of projects Department of Veterans Affairs (VA), Ms. Bishop
EXPERIEN
provides management oversight of a team of consultants and senior consultants supporting a
CE
variety of projects. Accomplishments included:
Growth of the VA account from a single project with annual revenues of approximately
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$200k to a portfolio of projects with revenues of just under $1M
Successful delivery and acceptance of all contract deliverables
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Responsibility for all aspects of direct reports’ employee development
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Awarded ERPi 2012 Employee of the Year Award, the “ERPY”, in recognition of her
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efforts in managing the VA account
DEPARTMENT OF VETERANS AFFAIRS, OPERATIONAL MANAGEMENT REVIEW, PROGRAM PLANNING/RESOURCE
MANAGEMENT TEAM LEAD (July 2010 – February 2014)
The Department of Veterans Affairs Office of Policy and Planning (OPP), Executive Program
Management Office (ePMO) executes two key processes within the Department’s strategic
management process, the development of operating plans and the Operational Management
Review (OMR) process. Both of these processes are dedicated to planning, reporting, and
management of the VA’s Transformation 21 (T21) Major Initiatives, a portfolio of priority
projects budgeted at over $1.5 billion annually, which were developed to transform VA into a
21st century organization.
Under Ms. Bishop’s supervision, her team accomplished the following:
Transformation of the program planning process from development of tactically
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oriented execution year work plans to development of summary level lifecycle planning
documents and detailed supporting program management artifacts, which address
scope definition and management, risk and issue management, lifecycle resource
planning, and performance management
Alignment of the program planning process with the Department’s Planning,
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Programming, Budgeting, and Execution (PPBE) process
Development of a change control process to coordinate review, authorization, and
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configuration control of changes to T21 initiatives’ scopes and funding
Coordination of the Department’s first prioritization exercise for T21 initiative IT
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funding, which addressed all FY12 T21 IT requirements and identified funding for
emerging requirements in a resource limited environment.
Development and delivery of training on program planning processes and guidance to
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the leadership and staff of the transformational initiatives
Development of strategic communications for T21 initiatives and VA leadership
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DEPARTMENT OF VETERANS AFFAIRS, FINANCIAL AND LOGISTICS INTEGRATED TECHNOLOGY ENTERPRISE
(FLITE) PROGRAM, SENIOR CONSULTANT (August 2009 – July 2010)
The FLITE Program was a multi year initiative to standardize business processes and
modernize the information technology environment supporting financial and asset
management within the VA.
Ms. Bishop was a member of the Program Management Office Support (PMOS) team,
providing program management services. Accomplishments included:
Coordination of the FLITE change control process
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Development of training materials for the programs change control and document
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management processes
Maintenance of key program management artifacts, including the team responsibility
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matrix and the FLITE Operational Model, a dynamic model of program structure used
for guidance in communications and prioritization of activities.
Participation in development of executive briefings, including those used for
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presentation to the FLITE Oversight Board, Program Integration Board, and quarterly
Program All Hands meetings.
KPMG, SENIOR ASSOCIATE, Washington, DC (April 2004 – August 2009)
Ms. Bishop provided business process analysis, requirements elicitation, training, and
financial management support to a variety of projects on clients throughout the Department of
Defense, including the Office of the Secretary of Defense, the Defense Logistics Agency, and
the Department of the Army. Her accomplishments there included the following:
Management of documentation for a team of 40 employees and 150 subcontractors,
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and preparation of invoices of over $5.7 M in billings to the federal government.
Establishment of baseline valuations for the entire inventory of US Marine Corps,
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Missile Defense Agency, Special Operations Command, and US Army Training and
Doctrine Command military equipment.
Development of a report on the USMC’s military equipment valuation effort. The report
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was presented at the Navy’s 2005 Financial Improvement Plan conference.
Project financial management, including review and approval of subcontractor
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invoices, and monitoring of project financial metrics to ensure compliance and
profitability.
Requirements elicitation for the Army’s enterprise wide decision support system.
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American University, Kogod School of Business, Washington, DC
EDUCATION
Masters of Business Administration, May 2002
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Concentrations: Finance and Management of Global Information Technology
CERTIFICA
TIONS
University Of Maryland, Baltimore County, Baltimore, MD
Meyerhoff Scholars Program
Bachelor of Science, Biological Sciences, May 1999
Project Management Professional, PMI Certified
Lean Six Sigma Black Belt Certificate, Villanova University
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