Crystal Rose
**** **** ******* **. ***. ***, Orlando FL, 32839
********@***.***
Objective Motivated woman with 10 years of management and customer service experience, eager to find a position where I am able to apply my skills and grow with the company.
Skills Computer and POS knowledge and training including Microsoft Office, Payroll processing through KRONOS
software, Interviewing applicants, Hiring and training of promotable employees, New hire
paperwork, Data entry, Faxing, Copying, Filing, Scheduling, Inventory control, Money handling and
verifying, Banking, Visual merchandising, Loss prevention, Event planning, Excellent phone
etiquette, Organization skills, Customer service, Increasing of sales and up selling, Great time
management, Ability to multi-task in a fast paced work environment.
Work
Experience 2010-Present Gymboree Operations Inc. Orlando, FL
Store Manager
-Co Manager for multi-unit General Manager, helped run both stores
-Promoted in 6 months from Sales Lead to Assistant Manager
-Promoted from Assistant Manager to Store Manager
-Created a sales driven team, strong in legendary customer service
-Increased sales by 1 million per store
-Responsible for the opening of 2 new store locations
-Drive sales in store to exceed planned sales
-Motivate and train team to take ownership of business
-Build clientele by educating the community about the brands
2008-2010 Bakers Footwear Group Warwick, RI
Floor Supervisor
-Key holder responsible for all opening and closing procedures
-Trained and coached sales associates
-Created a healthy, happy, and competitive work environment
-Verified and balanced registers as well as deposits daily
2007-2008 Webster Bank Middletown, RI
Teller
-Cash handling and verifying
-Genuine customer service and confidential account management
-Deposits, withdrawals and payment processing
Education 2008-2010 Rhode Island College Providence, RI
References Available upon request