Customer Service

Brian Porter

Custodian Lead

Milwaukee, WI

***********@*****.*** - 414-***-****

WORK EXPERIENCE

Custodian Lead

Jenny's World Childcare and Development - Milwaukee, WI - May 2009 to June 2011

who is responsible for the direction of house keeping services in the facility.

Clean and sanitize restrooms/bathrooms using established practices and procedure.

Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash

containers; empty and clean ash trays and cigarette urns; replace light bulbs;

refill restroom dispensers.

Assist with the setup of facilities for meetings, classrooms, conferences, events, etc.

Handle recycling materials.

Call in work orders

Perform cleaning and related activities such as removing snow or debris from sidewalks and stairs in areas

within sixteen feet of buildings using hand-operated tools or small

power equipment.

Move furniture, equipment, supplies and tools on an incidental basis.

Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and dust mops.

Have essential physical and mental capabilities in the following: Interpersonal skills,

memory, attention to detail, follow directions, comprehension, calculating, reading,

writing, speaking, evaluating, mathematics, organizing and innovation

EDUCATION

CEO Leadership Academy - Milwaukee, WI

2006 to 2008

General Studies

Thomas Edison Career Academy of Safety - Milwaukee, WI

2005 to 2006

ADDITIONAL INFORMATION

Highly personable Professional with over two years of experience in janitorial/custodial.

Talent for identifying customer needs and presenting appropriate company product and

service offerings. Demonstrated ability to gain customer trust and provide exceptional

follow-up. Track record of assisting in the design and implementation of procedures that

reduce labor costs and improve customer-satisfaction ratings. Expertise and talent in

resolving escalated issues. Demonstrate excellent problem solving, organization,

technical, interpersonal and analyzation skills. Proficient with Microsoft Office System

(including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access,

and Microsoft Outlook®). Ability to type 35

wpm.

Contact this candidate