Customer Service Administrative Assistant
Resume:
Emmanuelle Mendoza
Glendale, AZ 85302
************@*****.***
OBJECTIVE:
To obtain professional long-term employment with potential for growth and the opportunity for
advancement.
SKILLS:
•
• •
Scheduling Loyal Team Player
• •
Electronic Systems Productive
• •
AR/AP Flexible
• •
10-Key Self-starter
• •
Multi-Line Switchboard Professional
• •
Customer Service Punctual
• •
Data entry Assertive Collects
• Excellent Communication
• Reliable/Independent worker
SOFTWARE:
• Office Libre
• Microsoft
• DataForma
• POS
EMPLOYMENT HISTORY:
CRCS Inc.
Administrative Assistant
10/2013 – Current
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• •
Obtain fulfillment documents from Data entry in Excel - create new
Merchants customer profile(s)
• •
Review and respond to Charge-backs Follow up with Merchants to request
(Visa, MasterCard and Discover) MID documents
Starkweather Roofing Inc.
Service Coordinator
04/2011 – 10/2013
•
• •
Supervise Front office -assist in the Enforce and Collect on Invoice(s) 30
supervising the Repair Department days delinquent- Collections
• •
Retrieve and respond to email Create and submit company and
inquires manufactures’ warranties on material
• to customers
Update the customer work status
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• Follow up on customer
Create new repair request(s)
• satisfaction, communication and
Create job portfolio for large repair
manage billing
jobs
•
• Create and initiate proposal to
Request and issue Certificates of
potential clients
Insurance; Workmen’s Comp. and
• Work directly with Property
General Liability
• Managers and Commercial
Apply for preliminary notices
Property Managers: (CVS, Circle
exceeding $500.00
• K, Safeway, Panda Express &
Maintain and submit all work order
potential General Contractors)
invoice(s) for A/P
Vensoft Incorporative
Administrative Assistant
5/2009 – 5/2010
•
• •
Maintain and update records for Transfer and deposit funds into
Work/School Visa Company Bank Account
• Supervise front office
• Property Manager for Corporate
• rentals
Respond to email inquires
•
• Assist Chief Financial Officer and
Prepare inters files and submit to US
Chief Executive Officer
Embassy /request Work and School
Visa(s)
• Purchase and maintain office
• supplies
Office Floater
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• Maintain Petty cash account
Receive and log mail
Quicksilver Express Courier
Receptionist / Customer Service Representative
8/2007- 3/2009
•
• name of signature person, etc)
Manage Front Office
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• Dispatch and GPS for drivers
Manage Company email account:
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respond to customers and employees Assist Human Resource: Complete
• new hire packets and release of
Data entry: submit customer order in
equipment
the system.
•
• Distribute payroll checks
Customer Service ( track package,
time & date of arrival or delivery,
News, Gifts, Shops International
Cashier / Floater
01/2006 – 02/2007
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• Complete POS transactions • Manage business independently each
• Maintain facilities Stocking of shift
•
Merchandise Balance till
Contact this candidate