Customer Service Sales

Bryan Blake

***** ******** *****

Moseley, VA ***20

804-***-****

******.*********@*****.***

Objective

To secure a position with a well established and forward thinking organization that will

lead to a lasting career.

Education

• Advance Diploma - 2004

Clover Hill High School

• Virginia Commonwealth University – 2004 to 2009

Certifications

Cisco CCNA – Estimated June 2014

Cisco Classes

ICND1 – Sunset Learning Institute May 2013

ICND2 – Sunset Learning Institute May 2013

Employment History

Bartender – 2013

Bogart’s In The Fan, Richmond, VA

- Insured the restaurant was up to all ABC and health codes

- Guaranteed fast and pleasant customer service

- Maintained bar inventory and assisted in liquor deliveries

- Scheduled musical and promotional events

IT Support Engineer/Sales Associate – 2009 to 2013

Agee’s Bicycles, Richmond, VA

- Supported all IT needs with in the store, including all PC’s and networks

- Installed remote security system

- Maintained customer database

- Designed promotional posters for events and clearance sales

- Educated customers on products and their specific benefits

- Gathered competitive pricing

- Directed incoming calls from customers and other store locations

- Assisted customers with product financing

Delivery Driver – 2006 to 2007

Noble Roman’s Pizza, Midlothian, VA

- Processed incoming calls and packaged orders

- Promoted company brand with outdoor marketing campaign

- Swiftly delivered products to customers homes

Assistant Manager – 2004 to 2006

Dominic’s of New York, Midlothian, VA

- Received orders, served restaurant patrons, and operated the register

- Managed inventory

- Deposited daily earnings into bank account

- Insured all health code standards were met

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