Customer Service Sales
Resume:
Las Vegas NV, *****
***********@*****.***
Alexander Jones
To obtain a position as a team player in a people oriented
OBJECTIVE
organization where I can maximize my customer service experience
i n a challenging environment to achieve the corporate goals.
Excellent customer service skills, great computer skills, clear and
SKILLS &
f riendly telephone voice, ability to work as part of a team, ability to
A BIL ITIES
work unsupervised, professional attitude when dealing with
customers, quick learner and ability to adapt to changes, ability to
be crossed t rained on multiple accounts and able to operate with
d ifferent CRM systems.
E XPERIENCE 411 LOCALS
10/13- current
Add leads, build reports with customers and convert into sales,
i nputting company information in regards to what services the
customer provide, receive credit card and billing information.
Schedule call back and keep t rack of each one specifically, account
management.
R EWARDS CALL CENTER SOLU T IO NS
5/13-9/13
Outbound calls include-Sales and registration, coaching,
appointment setting, work independently as well as part of a group,
Convert into sale.
Inbound calls includes- customer service, complaints, retention,
payments.
AGR GROUP NEVADA
/13-9/13
Outbound calls include-Sales and registration, coaching,
appointment setting, work independently as well as part of a group,
Convert into sale.
Inbound calls includes- customer service, complaints, retention,
obtain credit card information.
E DUCATION AMOS ALONZO STAGG H I G HSC HOOL
2006-2010
Graduated
GPA 3.5
COMMUNICAT
ION
LEADERSHIP
REFERENCES
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