Data Entry Supervisor
Resume:
Shannon Neal
**E
Professional Profile
1. Skilled in creative problem resolution
2. Effectively communicate with diverse groups of people
3. Resourceful and innovative team player who learns quickly
4. Able to adapt to constant changing situations and differing styles of
management
Computer Skills
1. Microsoft Word
2. Excel
3. Epic
4. Lotus Notes
Work Experience
Cleveland Clinic Foundation January 2006 to January 2008
Patient Service Clerk
1. Answering inbound calls
2. Making appointments for patients
3. Doing monthly reports
4. In charge of ordering office equipment and supplies
Kaiser Permanente June 1999 to December 2005
Patient Business Clerk II
1. Responsible for checking in patients; collecting co-pays and insurance
verification
2. Provide assistance to customer in resolving billing or scheduling
issues
3. Assist department supervisor with coordinating department work
schedule
4. Responsible for posting patient payments
KeyBank May 1994 to May 1999
Financial Research Clerk
1. Responsible for researching outstanding loan obligations
2. Responsible for posting client payments into database
Data Entry Clerk
3. Responsible for inputting account information into database
Education
4. Central State University (attended)
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