Sales Manager

GREGORY SANTO

*** ***** ** ***. ****, Scranton, PA 1 8507 C: 570-***-**** ******@***.***

Executive Profile

Dealer Principal at Santo Volvo with 28 years of experience with the Volvo franchise and every

aspect of the retail automotive industry.

Skill Highlights

Project management

Leadership/communication skills Business operations organizationMarket research and analysis

Customer-oriented Budgeting expertise

Negotiations expert

Advertising and price point expertise

Volvo product expert.

Volvo pre-owned expert appraiser and evaluator

Core Accomplishments

Operations

Management:

Managed Santo Lincoln Mercury Volvo and Oversaw all departments of the dealership

Professional

Experience

Dealer Principal 04/2003 to

04/2013

Santo Lincoln Mercury

Volvo Moosic,

PA

Upon my fathers retirement, I became Dealer Principal of Santo Lincoln Mercury Volvo. I

immediately purchased and remodeled a new building just next to our existing store. Sales,

profits and CSI scores increased.

In 2007, Santo Volvo was recognized as the #1 Volvo dealer in the country for customer retention.

In February of 2009, I successfully negotiated a buyout of my local Volvo competitor,

Motorworld Volvo in Wilkes-Barre, Pa., becoming the exclusive Volvo dealer in North Eastern

Pa.

General Manager

07/1987 to

04/2003

Santo Lincoln Mercury

Volvo

Clarks

Summit, PA

Successfully oversaw and managed every aspect of the dealership operations as well as still

assuming the role of Sales manager.

Sales Manager

07/1986 to

07/1987

Santo Lincoln Mercury

Volvo

Clarks

Summit, PA

Managed and trained a sales staff of 12 and upon my promotion to the Sales manager

position I was successful in increasing sales 20% over the prior year and prior

management team.

Sales Associate

01/1985 to

07/1986

Santo Lincoln Mercury

Volvo

Clarks

Summit, PA

Started on the ground floor as a salesperson and immediately generated sales for the company through hard

work, attention to detail and expert product knowledge.

Became the #1 Mercury Grand Marquis salesperson in the country, personally delivering 161 cars in my first

year in the business.

Education

Associate of Arts: Dealership Management 1986

National Automotive Dealer Association Academy Anandale, VA

Bachelor of Science: Psychology 1985

Boston College Chestnut Hill, MA

Strong Safety on the Eastern Championship Football team and played in three Bowl championships.

Tangerine Bowl '82, Liberty Bowl '83 and Cotton Bowl '85.

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