Balreet Kaur Randhawa
Brampton, ON L6P 1R3
*********@*******.***
Profile
. Bilingual (English, Punjabi, Hindi)
. Effective problem solver
. Team player with proven leadership abilities
. Reliable with a strong sense of responsibility
. Excellent oral and written communications skills
. Flexible and efficient work practices
. Self motivator with a positive attitude
. Excellent organizational and time management skills
. Proficient in Microsoft Word, Excel, Power Point and
Outlook
Education
2010- 2014 Business Administration-
Marketing, Sheridan College
Professional Experience
2013 - Present Dealer, Rogers
As an authorized dealer for Rogers Wireless Communications
Plus, I am responsible for the supervision of several
activities and paperwork along with retaining or building
on clientele base.
. Provided one on one consultations with customers
. Ensured the needs of customer and adhered to those needs with
services and add ons
. Maintaining standards of store according to corporate policies
for audits
. Coordinate and supervise the simultaneous function of multiple
services in one sale
. Independently responsible to open and close store while
supervising cash transactions
. Prepared and maintained all daily and weekly reports
. Ensured follow up with emails and management
. Frequently attend training events and stay updated through
corporate modules
2010 - 2013 Team Lead, The Body Shop
As a team lead at The Body Shop retail boutique, I was
responsible for developing positive relationships with
customers, corporate clients as well as exceeding sales
targets and key performance indicators.
. Develop, coordinate, and implement marketing strategies
. Ensure sales targets are met and exceeded
. Conduct prescreening interviews with prospective Body Shop
employees
. Facilitated and coordinated employee training for Body Shop
employees
. Organize and maintain accurate inventory and financial records
. Aided in the mentoring and coaching for employees
. Coached and developed staff in specific selling techniques and
operations
. Prepare weekly reports and tools
. Responsible for the daily operation of the store along with the
Store Manager.
2012 Marketing Executive (Internship), Beacon Financial Inc.
As a Marketing Executive, I was responsible for developing
positive relationships with clients and the community by
promoting various campaigns.
. Indentify staff deficiencies and develop and implement
effective solutions
. Ensure sales targets are met and exceeded
. Coordinate recruitment and training initiatives
. Developed and maintained excellent client relations and loyalty
. Organize and maintain accurate financial records
. Participated in marketing efforts with community associations
and organizations
. Managed personnel and resources to complete time sensitive
assignments
. Experience in resource allocation to meet requirements of
extremely demanding
operations schedule
. Effective at handling multiple, complex and time critical tasks
. Experienced in planning and developing strategies for
effectively completing
assignments and projects
References available upon request