Customer Service Medical Assistant

Estefany Galdamez

***** ********* ** *** **

Houston, Tx 77096

********.********@*****.***

OBJECTIVE

To obtain a challenging rewarding position that allows growth and development through the utilization of skills, experience, and education.

EDUCATION

The College of Health Care Professions

Medical Assistant Program

June 2012- March 2013

• Certified Phlebotomist, 2012

• Certified CPR/ First Aid, 2012

• HIPAA, 2012

• OSHA,2012

Sharpstown International School

High-school Diploma

August 2009- June 2012

EMPLOYMENT HISTORY

Ashley Dental

June 2012- Present

•Dental Assistant; chair side assisting doctor in all dental procedures. Documenting procedures performed. Giving post operative instructions to patients for best understanding.

Jefferson Dental Clinic

April 2013 - May 2013

•front desk; admitting patients and creating new charts. Imputing charges and payments into Dentech. Filling charts, working on recall, scheduling appointments, answering phones. Calling in prescriptions .

Xerox, ACS July 2012- February 2013

• Made outbound and inbound calls, answered multi-line phone system, provided customer service, responsible for new Membership/Terminated membership contracts, and dispatched calls

Marshalls December 2010- July 2012

• Performed cashiering duties, exceeded sales quotas, performed various other duties assigned by the department manager, customer care representative

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