TANYA McGinty - CURRICULUM VITAE
PERSONAL PROFILE
. I am a successful Manager with a progressive record of high achievement
in personal sales, and development of others.
. I have an excellent consultative approach to new and existing business
including both cold calling, face to face and business to business.
. I am a highly self-motivated individual driven by success and
achievement.
. I have a very analytical management style approach, and use KPI's as a
management tool.
. I possess excellent presentation skills both oral and written, and
comfortable at presenting at all levels of management.
. My experience includes PR and advertising strategies, devising marketing
plans, product sampling and other strategic promotional activities.
Name: Mrs. Tanya Joy McGinty Date of Birth: 13 - 8 -1974
Nationality: British
Address: Green Hedges E-mail Address: ******@*******.**.**
Burford Rd
Horsham Mobile: 078**-******
West Sussex
RH13 5SR Home: 014**-******
CAREER SUMMARY
Clinique - Dermatologist developed. Allergy Tested. 100% Fragrance Free.
Based on the research and experience of our guiding dermatologists,
Clinique is dedicated to giving every skin of every age just what it needs
to look its best, and stay that way.
February 2011 - Present Time Clinique
Consultant (Part Time)
I provide outstanding customer service which surpasses customers'
expectations and I possess the motivation to work towards and achieve
retail targets by selling a state-of-the art range of skincare, makeup and
fragrance products.
September 2009 - February 2011 Clinique
Counter Manager
Estee Lauder Companies
Main Activities:
As Counter Manager I manage, coach and develop my team of 4 to deliver
outstanding customer service and achieve all retail targets.
It is my responsiblity to ensure the team is motivated and focused, whilst
consistently offering great service to all customers.
In addition, I utilise my strong commercial acumen, analytical and
organisational skills to set targets and review the performance of the
business; staff and manage all paperwork while controlling stock levels.
I also communicate effectively with Clinique Field Management and Store
Management.
I work closely with the Sales and Education Executive and Department
Manager to identify opportunities, analyse the business in terms of retail
results and stock on a daily, weekly and monthly basis to ensure all
programmes, events are well planned and executed.
Changed to PT hours after birth of my 1st child.
July 2009- September 2009 P/T Boots Skincare
Advisor, Crawley
Fully trained to use the Boots skin dermo-analyser unit, recognised by The
British Skincare Foundation, these are specifically designed to provide
personal skin health consultations including the skin's type, age,
sensitivity and hydration levels. Once a reading is taken, I can assist the
customer with suitable products to help discover just what the skin needs
to look its healthiest by following the detailed personalised skin care
information. Achieve sales targets by offering the best advice on how to
care for your skin through a range of specially selected skin care
products, such as No7, La Roche Posay, Boots Expert and Vichy. I also help
the customer devise an effective regime to suit them and their skin, to
ensure repeat business by providing excellent customer service! I moved on
from this role as I required full time hours.
June 2009- July 2009 CPM / Active Seller &
Product Demonstrator
Part of a multi-million pound product launch of the New Ultimate Liquid
lipstick by Revlon.
. Interim Contract work in Boots, County Mall, Crawley
. Introduce, demonstrate and close sales for the Ultimate Liquid
Lipstick
. Targeted to sell 21 units per day
. Achieved on average 30 Units sold per day
May 2008 - May 2009
Mary Kay Cosmetics (UK) Ltd.
(National) Business Development Manager - Field / Home Based
(12 month contract)
Mary Kay cosmetics is a successful direct sales company specialising in
high quality, effective skincare products and colour cosmetics.
The focus of this role was to implement, drive and develop the business in
specific geographical areas and to develop leads for conversion to
customers and/or recruits by local Independent Sales Directors and
Independent Beauty Consultants
Main Activities:
. Devise and implement strategies for increasing Independent Beauty
Consultant count and sales.
. Maximise sales force recruitment and retention through shows, events,
local advertising, open days/evenings.
. Support the Independent sales force by both attending and holding
meetings to provide1-1 coaching, to drive sales and leadership
development at all levels.
. Conduct regular training on Skin Care products, Facials and Colour make-
up application to the sales force.
. Create Sales and Marketing plans and other sales strategies to enhance
the business to ensure achievement of quarterly sales plans.
. This role involved extensive man-management, with full financial
accountability for all area of Business Development
Key Achievements
. Increased brand awareness in the market place by 12%
(Mailer.com figure)
. Event average lead conversion rate of 75% (Event measured)
. Increased Sales Force retention by 2% (Q3 '08 - Q2'09)
. Increased Sales Force average order from 320 to 450 (+28%)
Sept 2007 - April 2008 Kondor Ltd - SuperTooth Product Account
Manager
Kondor Ltd is a leading supplier of mobile accessories to the retail
environment
The focus of this role was to increase sales of SuperTooth products within
Kondor's existing channels and create brand awareness for SuperTooth within
the UK market and identify new business opportunities within the multiple
channels/high street retailers.
Business to Business Account Management.
Main Activities
. Work with SuperTooth on prioritising product development for the UK
Market by liaising with the factory in the Philippines to ensure smooth
logistics from product concept to launch.
. Target new accounts to generate new business opportunities.
. Target and grow existing customers from both traditional and non-
traditional accounts.
. Pitch and promote the USP's along with features and benefits of all
SuperTooth products to head buyers within high street retailers, and
ensure adequate orders are secured to ensure successful product
placement.
. Ensure SuperTooth products are effectively merchandised in store by
conducting regular in-store training.
. Conduct regular performance appraisals to review progress made, and
identify further opportunities to explore.
. Full budget control - ensure SuperTooth's marketing fund is spent
effectively.
Key Achievements
. Increased SuperTooth brand awareness, through successful launch of
products to the market place supported by media coverage.
. Expansion for SuperTooth - products now available in high street
retailers - Carphone Warehouse, Three, Vodafone, and T Mobile.
. Expansion for SuperTooth within non-traditional high street out-lets,
such as Tesco, Sainsbury's, Toys R Us, and Argos.
Jan 2006 - August 2007 PartyLite UK Sales
Development Manager
(South) home based
PartyLite has been selling quality candles and accessories since 1973, and
expanding internationally ever since.
The main focus of this role was to manage, retain and develop over 300
independent, self-employed Sales Consultants, and increase sales growth
through Leadership development.
Main Activities
. Identify and develop new ideas and solutions for problems and challenges
within specific leadership lineages.
. Prepare reports to support regular sales performance appraisals to
ensure company targets are achieve and then exceed.
. Devise strategies to develop new business in 'white-spot' areas.
. Analyse results and KPI's to be utilised in training material and
presented at monthly sales meetings.
Key Achievements
. Total sales 437,079 business (Jan-Aug 2006)
. Regional sales growth +125% (Jan-Aug 2006)
. Increased company profile within marketplace, particularly in the
undeveloped 'white-spot' locations.
October 2003 - December 2005
Avon Cosmetics Ltd
(National) Field Sales
Trainer, home based
Avon is the world's leading direct seller of beauty and related products,
operating in over 145 countries worldwide.
The main focus of this role was to recruit and develop Area Sales Managers
thorough direct man management, budget management and business analysis,
and drive sales growth by producing individual training plans for each
assigned Area Sales Manager.
Main Activities
. Conduct regular performance appraisals to ensure key business
performance indicators are achieved by the Area Sales Managers
. Recommend and agree key activities and behaviours to address skill gaps
of the ASM's, ensuring they were timely and realistic. Followed up at
appropriate intervals.
. Conduct one to one field training and group training seminars, to
develop new or established mangers on how to enhance their area's
businesses.
. Support the ASM training programmes, by facilitating at in-house
training seminars at the Northampton head office inline with the
National Field Training Programme.
Key Achievements
. Increased Area Sales Manager retention per Division by 20%
. Achieved annual double-digit sales growth, through my team of Area
Sales Managers.
August 2004 - April 2005
Avon Cosmetics Ltd
(National) Beauty Sales
Trainer, home based
The main focus of this role was to identify, recruit and train self-
employed Beauty Advisors to facilitate Avon Training workshops on a
freelance basis on behalf of Avon.
Main Activities
. Create Beauty Advisor 'Performance Standards, to which all advisors must
adhere to.
. To create new and edit existing Party support material, to ensure the
advisors fully understand the products, process and 'Party Plan' method.
. Conduct regular training on Skin Care products, Facials and Colour make-
up application to the Beauty Advisors.
. Conduct regular performance appraisals to ensure performance standards
are constantly adhered to by the Beauty Advisors.
. Review sales results for the advisors, to ensure that the Beauty
Strategy is a success.
. Manage day to day operational issues including contingency planning, to
pre-empt sickness or other staffing issues.
. Promotion to National Field Sales Trainer role.
Key Achievements
. Recruited seventeen Beauty Advisors,+2 versus personal target
. Sales increase +25% versus target
February 2001 - October 2003
Avon Cosmetics Ltd
Area Sales
Manager, home based
The main focus of this role was to identify, recruit and train self-
employed Representatives. Additionally the retention and continued
motivation of around 450 self-employed Representatives.
Responsibilities
. Success in varied lead generation and conversion techniques - cold
calling, referrals, incentives, telemarketing, and adverts.
. Deliver stretch sales targets, and develop new business (10 new
Representative contracts per week.)
Key Achievements
. 705,000 Gross Sales turnover (2002)
. Sales increase of 54,000 on prior year. Resulting in over achievement
the year's area forecast of Staff, Orders and Sales.
. Achievement of Sales Incentive, the prize - five days in Los Angeles,
and recognition at the National Sales Conference.
KEY SKILLS & TRAINING
. Sales Development Programme covering a structured sales approach, buying
signals, closing skills, listening and questioning techniques.
. Training courses: Emotional Intelligence, Performing with Presence, and
Coaching, Feedback & Performance Appraisals
. Trained by Avon Cosmetics: Skin Types, Facial Techniques & Colour Makeup
Application
. Skill Level: Excellent in MS Word, Excel, PowerPoint, Internet Explorer
& Lotus Notes.
EDUCATION & QUALIFICATIONS
. Higher National Diploma Photography & Design.
. 2 A Levels in English and Photography.
. 9 GCSEs including Mathematics and English.
PROFESSIONAL BODIES
. Licentiateship Qualification to 'The British Institute of
Professional Photography'
INTERESTS
. My husband & 2 children
. Cooking & entertaining friends at home
. Exotic Holidays, Photography, Yoga & Pilates
. Enthusiastic reader of crime fiction, James Patterson, Michael
Connelly & Dan Brown.