Supervisor Control

curriculum vitae

[pic]

Personal information

Name [ DHURATA RAMA ]

Address [ Irfan Tomini, Sinani i Ri 44/4 Tirana, Albania ]

Telephone 003***********

E-mail *********@*****.**

Nationality Albanian

Date of birth [ 01.09.1978 ]

Work experience

. Dates (from - to) November 2005 June 2007

. Name and address of Hyatt Regency Casino, Tirana, Albania

employer

. Type of business or Live Casino

sector

. Occupation or Casino Dealer

position held

. Main activities and Dealt live games in French roulette, blackjack, stud

responsibilities poker. Responsible for the control and integrity of the

table games and insured guests had a favourable gaming

experience. Dealt the games and monitored the monies of

the table at all times. Reminded players about rules and

regulations of the games. Kept record of the bet amount

Dates (from - to) accurately and collected bets from losers and paid bets

to winners appropriately. Controlled gaming cards and

equipment. I Ensured that gaming table was ready with

required wagers to proceed. Created enjoyable and fun

atmosphere by attending to players' needs politely.

March 2008 August 2011

. Name and address of Dee European Casino, Famagusta, North Cyprus

employer

. Type of business or Live Casino

sector

. Occupation or Casino Dealer/ Inspector

position held

. Main activities and Dealt live games in French roulette, blackjack, stud

responsibilities poker, 3 card poker.

Responsible for the control and integrity of the table

game and insured guests had a favourable gaming

experience. Dealt the games and monitoring the monies of

the table at all times. Reminded players about rules and

regulations of the games. Kept record of the bet amount

accurately and collected bets from losers and paid bets

to winners appropriately. Controlled gaming cards and

equipment. I Ensured that gaming table was ready with

required wagers to proceed. Created enjoyable and fun

atmosphere by attending to players' needs politely. As

an inspector I monitored all the action of players and

Dealers. Ensured compliance with Rules and Procedures in

gaming. Made sure that all financial Transactions in the

gaming tables were correct, including the inventory of

floats. Any verbal disputes have been dealt in the

confident and right manner. Untoward incident have been

reported to the Pit supervisor for corrective action.

. Dates (from - to) November 2011 February 2014

. Name and address of Silvibet Casino Tirana, Albania

employer

. Type of business or Live Casino

sector

. Occupation or Casino Dealer/ Inspector

position held

. Main activities and Dealt live games in French roulette, blackjack, stud

responsibilities poker, 3 card poker.

Responsible for the control and integrity of the table

game and insured guests had a favourable gaming

experience. Dealt the games and monitoring the monies of

the table at all times. Reminded players about rules and

regulations of the games. Kept record of the bet amount

accurately and collected bets from losers and paid bets

to winners appropriately. Controlled gaming cards and

equipment. I Ensured that gaming table was ready with

required wagers to proceed. Created enjoyable and fun

atmosphere by attending to players' needs politely. As

an inspector I monitored all the action of players and

Dealers. Ensured compliance with Rules and Procedures in

gaming. Made sure that all financial Transactions in the

gaming tables were correct, including the inventory of

floats. Any verbal disputes have been dealt in the

confident and right manner. Untoward incident have been

reported to the Pit supervisor for corrective action.

Education and training

. Dates (from - to) 2009-continuing ( Forth year, part time)

. Name and type of University of Tirana

organization providing

education

. Principal History Faculty

subjects/occupational

. Title of

qualification awarded

Mother tongue [ ALBANIAN ]

Other languages

[ ENGLISH ] [ ITALIAN]

[ SPANISH ]

. Reading skills excellent excellent

Beginner

. Writing skills excellent excellent

Beginner

. Verbal skills excellent excellent

Beginner

Social skills I am a, sociable, communicative, determined, self

and competences controlled person and adaptable to new work conditions

and I enjoy working in team. I have excellent social

perceptiveness of being aware of others' reactions and

understanding why they react as they do. I am used to

work under different situations and with people of

different nationalities, religions and backgrounds.

Organizational skills Ability to perform assigned duties under frequent time

pressure in an interruptive environment. Excellent

and competences customer services and communication skills.

Technical skills Always maintaining a pleasant, friendly and welcome

and competences attitude with clients. Capable to speak clearly, listen

and follow directions. Have excellent eye, attention to

details for monitoring the table game and performance.

Other skills Technical school education in dealing specified game.

and competences Certified from Hyatt Regency Casino Tirana. Certificate

Competences not of English language from Foreign Faculty of Tirana

mentioned above. University

Contact this candidate