JAMES E. HEALY
Exton, PA *****
610-***-**** acdiq2@r.postjobfree.com
Senior IT Executive / CTO
SUMMARY
Accomplished senior-level IT executive with 25+ years of professional,
progressive experience in highly regulated industries, developing
strategies, governance, architecture, organizational and staffing models,
systems management, project/program management, outsourcing, and multi-
million dollar budget planning. Well-versed in managing business process re-
engineering, data integration, BI and e-commerce. Experienced hands-on IT
operations support and management, including applications, infrastructure,
help-desk, and outsourced Managed Services. Has a perspective ranging from
Fortune 100 to mid-level and start-up companies. Applies an
entrepreneurial, hands-on leadership approach to accomplish results.
Experienced with CxO & Board-level presentations & relationships.
Demonstrated track-record of improving business processes through
technology and via executive and user engagement. Powerful relationship
builder and communicator. Outstanding team building and management skills,
with demonstrated expertise in organizational change management, human
capital development and problem-solving in varied business environments.
Proficient at procuring, developing, empowering and leading staff (direct,
indirect, contract, offsite, offshore, matrixed, etc.) in achieving
objectives and in meeting and exceeding user and management expectations.
Skilled at defining, communicating, and executing on short and long term IT
strategies for operations of varying size and scope. Have extensive
international experience and have spent 20+ years working abroad, and/or
managing overseas operations.
SPECIALIZED SKILLS
Enterprise Strategic Planning . Business Process Transformation . Change
Management
Governance . Global PMO & Portfolio Management . Organizational
Optimization
Turnaround Management . Global Infrastructure . IT Front Office/DC
Operations
Server Virtualization . Vendor Management . Security Management
CAREER HISTORY
Director, System Services / CTO - Automated Financial Systems, Exton, PA
2012 to Present
Automated Financial Systems (AFS) Inc. is the leader in lending and
treasury management systems and solutions, with more than 300 active
installations at the top 100 U.S. banks. Hosted services (Secure, Private
Cloud) processes a daily portfolio of over $3+B (USD), one of the top five
Commercial Loan Processors in the US. Led Strategic Initiatives addressing
IT strategy, legacy system support and enhancements, SDLC, infrastructure,
outsourcing, business processes, governance, operations and staffing
issues. Member of Executive Operating Committee and Sr. Management. Led
group of over 35 & Outsourced Service Organizations.
. Operations/Business Processes: Lead Enterprise Change Management &
Systems SDLC, Coordinated Release Management, BCP/DR, Owned production
systems project portfolio; Production SaaS Design, Build, and Run; and
2nd and 3rd level hosted customer help desk. Security, Compliance
(FFIEC, Internal Audit, Customer Audits), Risk/Threat assessments,
Incident Management. Developed governance for customer environments and
activities. Responsible for 4 data centers; all customer, internal, and
vendor SLAs.
. Technology: Real-Time systems with URL based Web-services access,
distributed and mainframe based applications and synchronized data bases.
(Broad technology stack).
. Sales/Marketing & Customer Support: Led Pre-test and Product Launch of
Flagship Product; Customer facing testing support and integration
management, Beta System release support, Hosted 24x365 Production &
customer system integration, Contributor to RFI/RF/RFQs, Sales
Demonstrations, Perspective Customer discussions, Technology reviews,
developed customer installation and operations enterprise models &
procedures.
R&D Systems Transformation Program Director - Forest Laboratories, NJ/NY
2011 to 2012
Interim assignment to build initiative strategy, definition and initiate
R&D Laboratory Systems (LIMS/CIS/ELN) Program for technology refresh,
transform business workflow, reduce cost and & cycle time, improved
compliance & reporting.
Interim CIO - DrugScan, Warminster, PA
2011 to 2011
CIO at independent Toxicology Laboratory leading aggressive transition
program, addressing IT strategy, legacy systems, infrastructure, major
systems, e-commerce, outsourcing, operations and staffing issues.
. Developed detailed IT strategy and budget to leverage internal
capabilities and support implementation of new systems (ERP/LIMS,
Reporting, HMR, HL-7, Web Portals, CRM, compliance)
. Implement new billing system with third party billing service & utilized
data mining to improve revenue realization
. Led enterprise through a full recovery and restoration event with minimal
disruption to normal business activities, operations, and customer
services
Management Consultant / Advisory Services 2010 to 2011
Providing Management Consulting & Advisory Services to Private Equity and
Capital Venture firms.
Global Logistics, Distribution & 3PL Company, Trenton, NJ 2008 to 2010
VP / Chief Information Officer - Eighty-year-old $100 million public
company.
Report to CEO and Board of Directors; lead IT transformation of high growth
company transitioning from private to public. Establish department
strategies, goals, objectives and procedures for M&A platform. Develop,
track and manage IT annual operating and capital budgets. Create business
case justifications and cost/benefit analyses for IT spending and
initiatives, annual capital and operating budgets. Transition IT
governance, structure, systems and policies to be SOX and COSO compliant.
Implement IT strategic and operational planning, prioritize initiatives and
coordinate SDLC management. Create, implement and test enterprise DR/BCP.
Recruit, develop and re-organize IT resources.
. Developed detailed IT strategy and budget to leverage internal
capabilities and plan implementation of integrated systems to support 3
year business plan for M&A growth to $500M
. Improved sales force effectiveness and productivity by establishing first
integrated CRM system and enabling development of formal sales processes,
introducing "cloud computing" and SaaS
. Implementing two ERP systems (domestic and international) to improve end-
to-end management of enterprise, including system platforms and
infrastructure
IBM Business Consulting Services - Strategy & Change, West Chester, PA
2006 to 2008
Enterprise Technology Strategist, Strategy and Transformation Practice
Developed and delivered strategic business/technology solutions to leverage
Life Sciences industry opportunities and challenges into rapid actionable
programs, to drive business growth and value. Guided technology
transformation, change management and "right-sourcing." Clients Included
Amylin, PPD, Abbott, Pfizer, Novartis, Genentec, Bristol-Myers Squibb,
Sanolfi-Aventis, Merck, & SYSCO.
Independent Contract Executive (CxO Advisory Services), Exton, PA 2004 to
2006
Enterprise Technology Strategist, Strategy and CxO Advisory Services
Provided M&A and due diligence services to regional VCs; led
recovery/remediation of large IT projects (runaways) and company turnaround
projects.
Brandywine Management Group, Ltd., Management Consultants, West Chester, PA
1996 to 2003
Co-Founder and CEO, Consulting Principle
Provided strategic IT related consulting and interim CIO/CTO services to
Fortune 500 clients. Hired 18 senior professionals (CIO/CTO/CISO) to expand
firm. Developed solutions to business problems related to IT strategy,
governance, business alignment, execution, organization, and cost
management. Led global client teams of 250 resources and managed budgets
of $60+ million to deliver business critical solutions. Developed strategy;
selected, planned and rolled out enterprise systems. Implemented change
management, led client teams, recovered failing programs and performed
assessments
KPMG Peat Marwick, Management Consultants, New York, NY
1992-1996
Director, Advanced Technologies Practice (CTO - Large Banking Sector)
Developed global project management and system integration practice; held
P&L responsibility for $6 Million revenue practice group. Managed critical
high visibility initiatives global teams and large project budgets;
reported at senior executive level. Led multiple projects for customers
($40+M USD) and teams (50+), provided services and directed internal KPMG
methodology development.
Prior career within US Aerospace/Defense Industrial Community
1976 - 1992
Program Manager - Systems Engineering and Integration - Special Projects
Office
Mr. Healy had a progressive career achieving executive roles equivalent to
the commercial CIO, responsible for program management, advanced technology
R&D, implementation, operations, and systems engineering and integration.
He directly managed a staff over 300.
. Directed global organization of technical, operations, and support
personnel. Responsible for managing the operations of three 24x365
mission critical (99.997% available) operations centers, global
communications, infrastructure, and special assets
. Program Manager responsible for the design, development, testing and
implementation of application software projects that produced over
2,000,000 lines of code, using multiple platforms and languages
. Supported negotiating and awarding over $100 Million in outsourced
services, contracted software development, and technology acquisition
contracts
Education & Training:
. MA in Business Management (honors) from Central Michigan University
. Post-graduate studies- MS in Computer Science at Villanova University
. BA in Engineering and Architecture from Lehigh University
. APICS: MRP II, Inventory Management, Production Costing, and Shop Floor
Scheduling
. DoD War College - Program Management; Technology Acquisition & Contract
Management
. Executive Development Program - Organizational Dynamics, General
Management, HR,
Staff Development, Finance, Contracts
. IBM: Pharmaceutical Automated Systems Validation and Compliance Testing
. Others: Six Sigma, Kaizen, TQM, QFD, SDLC, CMMI, ITIL